OBS Tech I/OBS Tech II, OBS

Heywood Hospital•Gardner, MA

About The Position

The OB Tech reports to the Director of Maternal Child Health and performs a wide variety of clerical and nursing aide duties. Responsibilities include assisting with phones, data collection, copying and faxing, completing birth certificates, ordering supplies, and other tasks assigned by the Director. The role also performs delegated nursing, environmental service, and food service duties to support hospitalized patients and enhance their satisfaction. Duties must be completed accurately, promptly, and professionally. The position supports clinical staff and patients in the obstetrics unit. Under the direction of a licensed nurse, the OB Tech assists with care of mothers and newborns, including breastfeeding, post-operative care, toileting, and activities of daily living. The role also supports birth certificate processing, patient documentation, unit operations, visitor screening, and restocking.

Requirements

High school diploma or equivalent.
Current CNA or MA certification; or a high school diploma and at least 75 hours in an accredited nursing program, including completion of the first rotation; or active EMT or Paramedic certification; or active Patient Care Technician/Assistant certification; or active Home Health Aide certification; or successful completion of a CNA program.
Current AHA CPR certification.
Excellent communication skills.
Excellent word processing and computer skills.

Nice To Haves

Maternity experience.
Experience with medical terminology.

Responsibilities

Provide clerical support to clinical staff, including maintaining unit files, copying records, and preparing admission charts.
Under a nurse's direction, arrange outside services such as ambulance services in a timely manner.
Prioritize tasks and patient care as workload changes, seek assistance when needed, and recognize emergency situations.
Maintain a clean and safe work environment and identify or remove safety hazards.
Perform support functions for the manager or director as needed.
Distribute parent worksheets and assist with hospital worksheets for the birth certificate process.
Assist with the electronic birth certificate process when Medical Records is unable to perform it.
Serve as a Notary Public as needed.
Coordinate weekly delivery of birth certificates to Gardner City Hall.
Maintain accurate statistics for monthly reports.
Audit records for appropriate charges and make corrections as needed.
Order supplies and register patients for childbirth classes.
Respond to patient call lights and assist patients with activities of daily care, including personal hygiene, toileting, nutrition, and ambulation.
Take newborn pictures and escort discharged patients out of the hospital.
Provide patient care under a licensed nurse's direction and in accordance with standards of care, standards of practice, protocols, and established policies and procedures.
Document vital signs thoroughly, accurately, and in a timely manner.
Communicate timely and thorough patient information to the supervising licensed nurse and other healthcare team members.
Participate in learning for colleagues and self by attending educational programs and in-services and completing competencies.
Answer and transfer phone calls and respond to visitor requests for access to the unit.
Ensure appropriate screening of visitors entering the unit.
Under the Registered Nurse's direction, assist with care of the mother and newborn, breastfeeding, post-operative care, and toileting needs.
Restock rooms, including the C-section room, and reorder stock based on unit needs.