NW Tribal Dental Support Center Project Manager

Northwest Portland Area Indian Health Board•Portland, OR

6d•$76,000 - $95,000•Onsite

About The Position

The Northwest Tribal Dental Support Center Project Manager (NTDSC Project Manager) manages key activities of the NTDSC, with a primary focus on Health Promotion and Disease Prevention (HPDP), and supports the NTDSC’s guidance, training, education, quality improvement, and technical assistance to approximately forty-six (46) Indian Health Service (IHS), Tribal, and Urban (I/T/U) dental programs located throughout the states of Idaho, Oregon, and Washington. The NTDSC Project Manager develops oral health education materials and resources that promote HPDP, collaborates with NPAIHB Communications staff to develop oral health articles, newsletters, social media content, and other educational resources, and works with the NTDSC Project Director and Dental Consultant to develop and provide Continuing Dental Education (CDE) opportunities at regional and national levels. This position also supports curriculum development for special initiatives with external partners, including Arcora Foundation initiatives such as Wee Smile, and provides technical assistance to dental programs related to community-based and clinical prevention. The NTDSC Project Manager must have advanced knowledge of oral health promotion and disease prevention, and demonstrate strong project management, administrative, communication, and organizational skills, including the ability to develop educational content, provide technical assistance, manage multiple priorities, and work independently with minimal supervision. The NTDSC Project Manager supports the Northwest Portland Area Indian Health Board’s NW Tribal Dental Support Center team, which helps improve the oral health of American Indian and Alaska Native (AI/AN) people. The team includes approximately four (4) staff. The NTDSC Project Manager reports to the NTDSC Project Director, and supervises the NTDSC Project Coordinator. This scope of work is housed within the Clinical Support Services Division. This position is based at NPAIHB’s offices in Portland, Oregon and is expected to work on-site in accordance with applicable workplace and telework policies, including attendance at designated in-person meetings and activities. Local travel and overnight travel outside of the area are infrequently required. See “Travel Requirements” for more information.

Requirements

Associate’s Degree in Dental Hygiene, Dental Therapy, Public Health, Community Health, Health Services Administration, or a closely related field
At least six (6) years of progressively responsible professional experience in oral health promotion, disease prevention, dental public health, community-based oral health programming, clinical prevention, or a closely related field that demonstrates the knowledge, skills, and abilities required for the position may serve as an acceptable substitute for the minimum education requirement.
At least four (4) years of progressively responsible professional experience in oral health promotion, disease prevention, dental public health, community-based oral health programming, clinical prevention, or a closely related field that demonstrates the knowledge, skills, and abilities required for the position
At least one (1) year of professional experience working with Tribes, Tribal organizations, Tribal communities, or Tribal health clinics
Demonstrated experience developing, implementing, or managing oral health education, training, technical assistance, or professional development activities
Demonstrated project management experience, including organizing complex work, managing competing priorities, coordinating contributors, and meeting established deliverables and timelines
Familiarity with the Indian Self-Determination and Education Assistance Act, Indian Health Care Improvement Act, and other relevant legislation
Advanced knowledge of oral health promotion and disease prevention principles, including community-based and clinical prevention strategies
Advanced proficiency with common workplace software programs (including Microsoft Word, Excel, PowerPoint, Teams, and SharePoint, as well as Adobe Acrobat)
Strong project management and organizational skills, including the ability to organize complex work, establish priorities, coordinate contributors, and meet established deadlines and deliverables
Proficient technical writing skills, including spelling, grammar, and proofreading, and the ability to produce polished writing under a deadline
Strong research and analysis skills
Excellent interpersonal skills
Demonstrated cultural humility and ability to work effectively across cultural contexts
Ability to exercise discretion, tact, and judgment
Ability to work effectively with federal, Tribal, and other professionals
Ability to facilitate participation and partnership in NTDSC activities
Ability to develop and deliver professional presentations, training, and educational content at regional, national, community, and Tribal levels
Ability to provide effective technical assistance and communicate complex oral health information to varied audiences
Ability to work effectively with minimal supervision
Ability to exercise initiative and make independent decisions and recommendations
Ability to complete tasks in a timely, accurate, and high-quality manner
This position primarily involves sedentary work, including lifting no more than 10 pounds at a time, and occasionally lifting or carrying small articles such as files, supplies, or small tools. The work is primarily performed while seated but may require occasional standing and walking.
Requires prolonged sitting during automobile or air travel
Requires walking and standing at meeting, event, or field locations
Requires navigating airports, hotels, Tribal facilities, clinics, government offices, and other work locations
Requires lifting or carrying luggage, presentation materials, or other work supplies weighing up to fifty (50) pounds
May require exposure to outdoor weather, variable temperatures, or other applicable field conditions
Requires lifting, carrying, pushing, pulling, installing, or relocating equipment weighing up to fifty (50) pounds
Requires reaching above or below shoulder level and working in confined or difficult-to-access areas
Requires bending, kneeling, stooping, or crouching to install, inspect, connect, or maintain equipment
Requires transporting equipment between floors, rooms, facilities, or vehicles

Nice To Haves

Bachelor’s Degree in Dental Hygiene, Dental Therapy, Public Health, Community Health, Health Services Administration, or a closely related field
Current or previously held professional licensure or certification in an oral health profession, including licensure as a Registered Dental Hygienist (RDH) or Dental Therapist (DT), certification as a Dental Health Aide Therapist (DHAT), or other relevant Dental Health Aide certification
Certified Health Education Specialist (CHES), Master Certified Health Education Specialist (MCHES), Certified in Public Health (CPH), or equivalent professional certification
Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or equivalent project management certification
Direct experience working with Northwest Tribes
Demonstrated experience working as an oral health provider, including experience with preventative dental services, and/or community-based oral health promotion and prevention initiatives
Specialized training and demonstrated professional experience in minimally invasive dentistry/non-invasive dentistry (MID/NID), or other evidence-based clinical and community-based oral health prevention strategies
Experience developing curricula or providing continuing education to dental professionals
Experience providing technical assistance to dental programs or oral health providers
Experience supervising staff, coordinating the work of multidisciplinary teams, or mentoring other professionals

Responsibilities

Supports the Northwest Tribal Dental Support Center in alignment with priorities established by member Tribes, the Strategic Plan, and applicable Tribal, federal, state, organizational, and/or funding priorities
Contributes to an organizational culture of professional excellence, integrity, rigor, service, accountability, collaboration, and continuous improvement
Coordinates HPDP activities among NTDSC staff, I/T/U dental programs, NPAIHB Communications staff, consultants, and other partners to promote coordinated, timely, culturally responsive, and effective oral health services and resources
Contributes to proactive planning, problem-solving, and continuous improvement efforts to identify needs, address barriers, and advance desired outcomes
Contributes to the planning and development of NTDSC goals, priorities, strategies, work plans, services, initiatives, and resources
Monitors needs, opportunities, barriers, and emerging issues affecting the effectiveness, sustainability, or growth of the NTDSC, and communicates significant findings to the NTDSC Project Director
Develops oral health education materials and resources that promote HPDP, including fact sheets, presentations, newsletters, and other materials addressing community-based and clinical prevention for Tribal communities, dental programs, and other applicable audiences
Collaborates with NPAIHB Communications staff to develop oral health articles, newsletters, social media content, website content, and related communications that promote oral health awareness and HPDP
Develops and adapts oral health education resources based on emerging evidence, program needs, stakeholder input, and priorities identified by Northwest Tribes and I/T/U dental programs
Supports the development of curriculum and educational resources for special initiatives with external partners, including Arcora Foundation initiatives such as Wee Smile and other applicable projects
Works closely with the NTDSC Project Director and Dental Consultant to identify, develop, and provide CDE opportunities for dental professionals at the regional and national levels
Develops educational content, curricula, learning objectives, presentations, and related resources for NTDSC-sponsored CDE programs, trainings, and professional development activities
Identifies appropriate speakers, subject-matter experts, educational partners, and resources to support CDE programming and other NTDSC learning opportunities
Reviews educational content and programming to promote clinical relevance, quality, cultural responsiveness, and alignment with identified provider and Tribal needs
Collaborates with the NTDSC Project Coordinator and other staff to ensure educational programming is implemented in accordance with applicable accreditation, documentation, scheduling, and administrative requirements
Establishes and maintains effective working relationships with Northwest Tribes, I/T/U dental programs, the Indian Health Service, oral health providers, consultants, community partners, and other stakeholders
Provides technical assistance and consultation to I/T/U dental programs related to oral health promotion, community-based prevention, clinical prevention, and other applicable NTDSC priority areas
Provides training, educational facilitation, presentations, resource sharing, and related capacity-building activities for dental providers, Tribal health programs, and other applicable audiences
Facilitates stakeholder engagement to identify emerging needs, share resources and effective practices, promote participation, and strengthen collaboration among Northwest dental programs
Represents the NTDSC at appropriate meetings, conferences, trainings, workgroups, and other regional and national forums
Facilitates communication and collaboration across NPAIHB and with external partners to support culturally appropriate oral health prevention and related Tribal health strategies
Works closely with the NTDSC Project Director to develop and implement program goals, work plans, and improvement strategies, applying proactive project management practices to organize complex work, monitor progress, manage competing priorities, and meet established deliverables and fiscal requirements
Coordinates regular project discussions with the NTDSC Project Director, Project Coordinator, Dental Consultant, and other contributors to organize activities, clarify responsibilities, resolve barriers, and maintain shared accountability
Coordinates cross-functional work with NPAIHB staff and external partners, including required contributions, approvals, dependencies, deadlines, and follow-up actions
Monitors progress against NTDSC goals, objectives, milestones, work plans, and deliverables, and recommends or implements adjustments within the scope of assigned authority
Coordinates the planning and implementation of NTDSC trainings, meetings, site visits, educational initiatives, and other project activities
Supervises the NTDSC Project Coordinator, including assisting with hiring, reviewing work plans, and assigning and reviewing work
Establishes clear goals, performance expectations, priorities, and standards for assigned staff
Evaluates and coaches employee performance, provides timely feedback, and identifies training and professional development needs
Promotes staff engagement, accountability, professional growth, and effective goals-based performance
Ensures that assigned staff and contractors comply with organizational policies, procedures, directives, and applicable external requirements
Completes staff performance evaluations within required timelines
Works in collaboration with the Executive Director and Human Resources on staff performance and disciplinary matters in accordance with the Program Operations Manual
Manages contracts and workloads for consultants or contractors, as applicable
Maintains complete, accurate, and well-organized records and supporting documentation for assigned NTDSC activities in compliance with NPAIHB and applicable external requirements, including securely archiving records as appropriate
Maintains project management tools and systems with current information regarding assigned activities, deliverables, deadlines, requirements, approvals, and required follow-up
Provides timely updates regarding assigned activities, deadlines, risks, barriers, and required actions to the NTDSC Project Director and other relevant staff
Documents significant activities, decisions, approvals, communications, and follow-up actions as required
Contributes to the preparation of required NTDSC project, program, and funding reports, including gathering, reviewing, and summarizing program information and data needed to meet applicable reporting and evaluation requirements
Submits an electronic Monthly Activity Report (eMAR) to the NTDSC Project Director at the end of each month, and completes other assigned administrative reporting activities as needed
Performs other duties as assigned by the NTDSC Project Director and/or Executive Director or designee