NW Tribal Dental Support Center Project Coordinator

Northwest Portland Area Indian Health Board•Portland, OR
•$58,500 - $72,000•Onsite

About The Position

The Northwest Tribal Dental Support Center Project Coordinator (NTDSC Project Coordinator) supports the NTDSC’s guidance, training, education, quality improvement, and technical assistance to approximately forty-six (46) Indian Health Service (IHS), Tribal, and Urban (I/T/U) dental programs located throughout the states of Idaho, Oregon, and Washington. The NTDSC Project Coordinator must have advanced knowledge of I/T/U dental program and administrative functions, and demonstrate strong organizational and project coordination skills, including the ability to take initiative, solve problems, and work independently with minimal supervision. The NTDSC Project Coordinator supports the Northwest Portland Area Indian Health Board’s NW Tribal Dental Support Center team, which helps improve the oral health of American Indian and Alaska Native (AI/AN) people. The team includes approximately four (4) staff. The NTDSC Project Coordinator reports to the NTDSC Project Director. This scope of work is housed within the Clinical Support Services Division. This position is based at NPAIHB’s offices in Portland, Oregon and is expected to work on-site in accordance with applicable workplace and telework policies, including attendance at designated in-person meetings and activities. Local travel and overnight travel outside of the area are infrequently required.

Requirements

  • Associate’s Degree with a focus in Public Health, Behavioral Health, Social Sciences, Healthcare Administration, or a closely related field
  • At least five (5) years of experience in health education, administrative support for training programs, program development, or a closely related field that demonstrates the knowledge, skills, and abilities required for the position may serve as an acceptable substitute for the minimum education requirement.
  • At least three (3) years of experience in health education, administrative support for training programs, program development, or a closely related field that demonstrates the knowledge, skills, and abilities required for the position
  • Experience in the planning, organization, implementation, and follow-up of public health and/or dental education programming
  • Familiarity with the Indian Self-Determination and Education Assistance Act, Indian Health Care Improvement Act, and other relevant legislation
  • Advanced proficiency with common workplace software programs (including Microsoft Word, Excel, PowerPoint, Teams, and SharePoint, as well as Adobe Acrobat)
  • Intermediate proficiency with SurveyMonkey or similar survey platforms
  • Proficient technical writing skills, including spelling, grammar, and proofreading, and the ability to produce polished writing under a deadline
  • Excellent interpersonal skills
  • Demonstrated cultural humility and ability to work effectively across cultural contexts
  • Ability to exercise discretion, tact, and judgment
  • Ability to work effectively with federal, Tribal, and other professionals
  • Ability to facilitate participation and partnership in NTDSC activities
  • Ability to work effectively with general supervision
  • Ability to exercise initiative and make independent decisions and recommendations
  • Ability to complete tasks in a timely and accurate manner
  • Must perform essential duties and responsibilities with or without reasonable accommodation efficiently and accurately and without posing a significant safety threat to self or others.

Nice To Haves

  • Bachelor’s Degree in Public Health, Behavioral Health, Social Sciences, Healthcare Administration, or a closely related field
  • At least one (1) year of professional experience working with Tribes, Tribal organizations, Tribal communities, or Tribal health clinics
  • Direct experience working with Northwest Tribes

Responsibilities

  • Supports the Northwest Tribal Dental Support Center in alignment with priorities established by member Tribes, the Strategic Plan, and applicable Tribal, federal, state, organizational, and/or funding priorities
  • Contributes to an organizational culture of professional excellence, integrity, rigor, service, accountability, collaboration, and continuous improvement
  • Supports proactive planning, problem-solving, and continuous improvement efforts to identify needs, address barriers, and advance desired outcomes
  • Supports the planning and development of NTDSC goals, priorities, strategies, work plans, services, initiatives, and resources
  • Monitors needs, opportunities, barriers, and emerging issues affecting the effectiveness, sustainability, or growth of the NTDSC, and communicates significant findings to the NTDSC Project Director
  • Develops and distributes educational materials around oral health awareness and prevention, including fact sheets, newsletters, and PowerPoint presentations, in collaboration with NTDSC staff
  • Supports and coordinates logistics for providing Continuing Dental Education (CDE) to the I/T/Us
  • Supports the development and administration of the website content and social media strategies in collaboration with the NTDSC team and NPAIHB Communications staff
  • Oversees all Continuing Education (CE) processes for current and new NTDSC-related ECHO programs and trainings in partnership with accreditation providers, while ensuring timely planning, submission, review, and approval of CE requirements and compliance with Accreditation Council for Continuing Medical Education (ACCME), American Nurses Credentialing Center (ANCC), Association of Social Work Boards (ASWB), and other applicable accrediting bodies
  • Coordinates speaker recruitment, scheduling, and session logistics, collects required materials (slides, disclosures, CVs, and educational resources), and submits documentation for timely review and approval
  • Reviews session materials for accreditation compliance, and collaborates with planners, speakers, and accreditation providers to address deficiencies as appropriate, including coordination of required Conflict of Interest (COI) mitigation and advance review of presentation materials
  • Prepares, uploads, and issues CE certificates in accordance with accreditation provider requirements
  • Maintains complete and audit-ready CE records, including session files, disclosures, evaluations, and approvals
  • Manages registration and evaluation surveys, collects and cleans post-activity data, completes required evaluation summaries, monitors results, and analyzes findings to support reporting and program improvement
  • Develops and distributes marketing materials, maintains approved materials and documentation in SharePoint (or equivalent), and maintains ECHO shared calendars
  • Provides operational support during learning sessions and virtual and in-person trainings, including technical assistance, participant management, and troubleshooting
  • Compiles and submits CE reports, post-activity documentation, and program outcome data in accordance with established requirements and timelines
  • Maintains complete, accurate, and well-organized Northwest Tribal Dental Support Center files and supporting records in compliance with NPAIHB and applicable external requirements, including securely archiving records as appropriate
  • Maintains calendars, tracking spreadsheets, databases, administrative systems, or other tools with current information regarding activities, deliverables, deadlines, requirements, approvals, and required follow-up
  • Provides timely updates regarding assigned activities, deadlines, risks, barriers, and required actions to relevant staff and leadership
  • Documents significant activities, decisions, approvals, communications, and follow-up actions as required
  • Attends NTDSC monthly meetings, takes detailed minutes, and distributes them
  • Supports and coordinates the planning and implementation of NTDSC trainings, meetings, reports, and site visits
  • Creates and maintains registration materials, name badges, and sign-in sheets for the Northwest Tribal Dental Meeting (NTDM), as well as other NTDSC trainings
  • Assesses and coordinates event planning needs, including venue selection, budget development and tracking, IT requirements, contract execution, invoices, banquet event orders (BEOs), communication plans, and timeline management, in collaboration with the NTDSC Project Director
  • Coordinates with the NTDSC Project Director and NPAIHB Communications staff to develop and manage event registration processes
  • Coordinates travel arrangements and reimbursements for participants, faculty, and supporting staff for NTDSC trainings as needed
  • Purchases supplies and maintains NTDSC product inventory
  • Updates and maintains the dental contacts roster and email listserv
  • Supports the preparation of all required project reports within the NTDSC
  • Submits an electronic Monthly Activity Report (eMAR) to the NTDSC Project Director at the end of each month, and completes other assigned administrative reporting activities as needed
  • Performs other duties as assigned by the NTDSC Project Director and/or Executive Director or designee

Benefits

  • Health, Vision, & Dental Insurance
  • Retirement Contributions
  • PTO
  • Paid Holidays
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