Nutritional Health Coach

Natural Grocers•Billings, MT

21d•Onsite

About The Position

The Nutritional Health Coach is the store’s nutrition professional and an educational resource for Crew Members, customers, and the community. This role provides science-based nutrition education and training, with the goal of inspiring people to take action toward their health goals and supporting Natural Grocers’ mission to improve community health and wellbeing. The position combines nutrition education and coaching with customer service and hands-on retail operations in a fast-paced store environment. The coach conducts in-store and outreach classes, cooking and recipe demonstrations, private one-on-one health coaching sessions, Crew trainings, and community relationship-building. The role also supports store operations, including customer assistance in the vitamin aisles, stocking and merchandising, cleaning, and maintaining assigned literature and book resources. The position maintains continuing education requirements and helps coordinate companywide and in-store events. The role requires a degree or certification in nutrition or a related field, strong public speaking and interpersonal skills, and comfort working in a retail setting. Employees may also be assigned duties beyond those listed in the job description. The posting lists a salary of USD $24.00 per hour.

Requirements

A degree or certification in nutrition or a related field, such as dietetics, a Bachelor of Science or Master of Biology, biochemistry, or naturopathy.
Microsoft Office skills, including Excel and Outlook.
Excellent public speaking skills and confidence presenting cooking demonstrations and nutrition education classes.
Ability to engage customers and start conversations to promote events, services, and sales.
Excellent interpersonal and organizational skills, including priority management.
Self-directed, with the ability to maximize time management.
Ability to work well with a team and accept constructive feedback.
Motivation to grow and develop knowledge and skills.
Interest in providing nutrition education to Crew Members, customers, and the community.
Comfort working in a retail setting and performing operations such as stocking, facing products, checking expiration dates, and cleaning.
Friendly, outgoing, and approachable demeanor.
Fulfill continuing education requirements for the relevant degree or certification; if no continuing education credits are required, complete 16 CE hours or two CE units per year.
Ability to meet the stated physical requirements, including lifting and carrying, pushing and pulling, walking and standing, reaching, bending, and other movements throughout the work shift.
Ability to work in the stated environmental conditions, including exposure to sharp tools and equipment, dust, fumes, congested worksites, and occasionally noise, varied temperatures, wet or humid conditions, outdoor conditions, heights, and contact stress.

Responsibilities

Act as a nutrition education resource for customers, Crew Members, and the community.
Provide customer service on the sales floor in the vitamin aisles, including helping customers with product purchases and providing educational resources.
Maintain customer literature files and the book department.
Stock and face products, assist with merchandising, and help clean the Vitamin Department and store.
Offer in-store nutrition and recipe demonstration classes and outreach nutrition classes.
Provide regular nutrition trainings to Crew Members and maintain the Crew Wellness Board.
Encourage Crew Members to participate in Employee Nutrition Challenges, respond to questions, and review summaries.
Provide private, individual one-on-one health coaching sessions.
Build community relationships with practitioner partners, guest presenters, and event partners.
Seek outreach opportunities to provide nutrition education and build brand awareness.
Maintain continuing education requirements by reading and reviewing research and completing CE assignments.
Assist management with coordinating, organizing, and executing companywide events.
Print materials for classes, outreach, and coaching sessions, and place orders for nutrition education supplies.
Train Crew Members to promote Nutritional Health Coach services, in-store events, and promotions.
Attend monthly NHC webinars and Regional and Sales Building calls.
Act as an event ambassador for in-store guest presenter classes during floor days.
Be hands-on and perform assigned tasks needed to get the job done and support the company.

Benefits

Birthday Bonus Pay for all Crew Members.
Vitamin Bucks, with up to $2,080 earned as store credit annually.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Good4u Crew Member Discount.
N}power customer appreciation and rewards program.
Regular scheduled pay increases.
Advancement opportunities and career development.
Health and Wellness Program.
Employee Assistance Program (EAP).
Employee Referral Program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave and paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance and company-paid life insurance.
For full-time Crew Members working 30 or more hours per week: voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
For full-time Crew Members working 30 or more hours per week: retirement savings plan (401k) with discretionary company match.
For full-time Crew Members working 30 or more hours per week: healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with company match.