Nutritional Health Coach

Natural Grocers•Greeley, CO

22h•Onsite

About The Position

The Nutritional Health Coach is the store’s nutrition professional and an educational resource for customers, Crew members, and the community. The role provides science-based nutrition education and inspires people to pursue their health goals through classes, individual coaching, community outreach, and retail operations in a fast-paced retail setting. It supports Natural Grocers’ mission to improve community health and promote a sustainable, just, regenerative food system. The position combines nutrition education and coaching with customer service and store tasks, including stocking, merchandising, and cleaning. The coach also supports events, builds community relationships, provides Crew training, and maintains continuing education requirements. Employees may be assigned other duties by management, and the job description may change.

Requirements

Degree or certification in nutrition or a related field, such as dietetics, biology, biochemistry, or naturopathy.
Microsoft Office skills, including Excel and Outlook.
Excellent public speaking skills and confidence leading cooking demonstrations and nutrition education classes.
Ability to engage customers and initiate conversations to promote events, services, and sales.
Excellent interpersonal and organizational skills, including priority management.
Self-directed, with effective time management.
Ability to work well with a team and accept constructive feedback.
Motivation to grow and develop knowledge and skills.
Interest in providing nutrition education to employees, customers, and the community.
Comfort working in retail operations, including stocking, facing products, checking expiration dates, and cleaning.
Friendly, outgoing, and approachable demeanor.
Maintain nutrition knowledge: fulfill continuing education requirements for the degree or certification; if none are required, complete 16 continuing education hours or two CE units per year.
Meet the stated physical requirements, including lifting and carrying items, pushing and pulling, walking and standing for the work shift, and reaching, bending, twisting, and other listed movements.
Meet the stated environmental requirements, including frequently working with sharp tools and equipment, dust, fumes, and congested worksites.

Responsibilities

Serve as a nutrition education resource for customers, Crew members, and the community.
Provide customer service in the vitamin aisles, assisting with product purchases and providing education.
Maintain customer literature files and the book department; stock and face products; assist with merchandising; and clean the Vitamin Department and store.
Offer in-store nutrition and recipe demonstration classes and community outreach nutrition classes.
Provide regular nutrition trainings to Crew members and maintain the Crew Wellness Board.
Encourage Crew participation in Employee Nutrition Challenges, respond to questions, and review summaries.
Provide private, one-on-one health coaching sessions.
Build community relationships with practitioner partners, guest presenters, and event partners, and seek outreach opportunities to provide nutrition education and build brand awareness.
Maintain continuing education requirements by reviewing research and completing assignments.
Assist management with coordinating, organizing, and executing companywide events.
Print materials for classes, outreach, and coaching sessions, and order nutrition education supplies.
Train Crew members to promote Nutritional Health Coach services, in-store events, and promotions.
Attend monthly NHC webinars and Regional and Sales Building calls.
Serve as an event ambassador for in-store guest presenter classes during floor days.
Perform other assigned tasks as needed to support the company.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for five holidays when stores are closed
Paid time off for sick days and vacation, increasing with tenure
Paid Nutrition Education
Crew Member Discount
Npower Program customer appreciation and rewards program
Regular, scheduled pay increases
Advancement opportunities and career development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance
Paid parental leave for full-time Crew Members
Paid medical leave through company-paid short-term disability insurance for full-time Crew Members
Company-paid short-term disability insurance for full-time Crew Members
Company-paid life insurance for full-time Crew Members
Voluntary benefits for full-time Crew Members, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance
Retirement savings plan (401k) with discretionary company match for full-time Crew Members
Healthcare and dependent care flexible spending accounts (FSA) for full-time Crew Members
Health Savings Account (HSA) with company match for full-time Crew Members