Health Coach

Elevance Health•Latham, NY
•Remote

About The Position

The Health Coach provides health coaching to members with chronic diseases across all brands. The role conducts behavioral assessments to identify each member’s knowledge, skills, and behavioral needs, then coordinates coaching as directed by a nurse case manager. The coach implements plans using behavior-change principles to identify and address barriers, coordinates feedback about member goal attainment and clinical issues with the nurse case manager, and monitors and evaluates interventions, modifying them as needed. The role is designed to be virtually full-time, except for required in-person training sessions. Candidates must live within a reasonable commuting distance of the posting location unless a legally required accommodation applies. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. EST, with some evening availability required.

Requirements

  • Bachelor’s degree in an appropriate field of specialization, such as Health Education, Exercise Physiology, Respiratory Therapy, or Dietetics, and at least 3 years of related experience in health education, exercise instruction, or patient education; or an equivalent combination of education and experience.
  • Certification, advanced certification, and/or license appropriate to the field of specialty, as required.

Nice To Haves

  • Prior experience in health coaching and disease management.
  • Knowledge of behavioral and/or clinical assessment techniques, health and/or patient education, and behavior-change techniques.
  • Understanding of disease-management principles.

Responsibilities

  • Conduct behavioral assessments to identify members’ knowledge, skills, and behavioral needs.
  • Coordinate specific health coaching, as directed by a nurse case manager, to address objectives and goals identified during assessment.
  • Implement coaching plans using behavior-change principles to identify member barriers and develop ways to overcome them.
  • Coordinate with the nurse case manager to provide feedback on member goal attainment and clinical issues.
  • Monitor and evaluate interventions and modify them as needed.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase plan.
  • 401(k) contribution.
  • Merit increases.
  • Paid holidays.
  • Paid Time Off.
  • Incentive bonus programs, unless covered by a collective bargaining agreement.
  • Medical, dental, and vision benefits.
  • Short- and long-term disability benefits.
  • 401(k) with company match.
  • Life insurance.
  • Wellness programs.
  • Financial education resources.
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