Health Coach

Elevance Health•Woodland Hills, CA

2d•Remote

About The Position

The Health Coach provides health coaching to members with chronic diseases across all brands. The role conducts behavioral assessments to identify members’ knowledge, skills, and behavioral needs, then coordinates coaching with the nurse case manager to address assessment objectives and goals. The coach implements behavior-change principles to identify barriers and develop strategies to overcome them, provides feedback to the nurse case manager on member goal attainment and clinical issues, and monitors and evaluates interventions, modifying them as needed. The role is virtually full-time, except for required in-person training sessions. Candidates generally need to live within commuting distance of a posting location unless an accommodation is granted. The schedule is Monday through Friday, with flexible scheduling to provide coverage through 6 p.m. Pacific Time.

Requirements

Bachelor of Arts or Bachelor of Science degree in an appropriate field of specialization, such as Health Education, Exercise Physiology, Respiratory Therapy, or Dietetics, and at least 3 years of related experience in health education, exercise instruction, or patient education; or an equivalent combination of education and experience.
Certification, advanced certification, and/or license appropriate to the field of specialty, as required.

Nice To Haves

Prior experience in health coaching and disease management.
Knowledge of behavioral and/or clinical assessment techniques, health and/or patient education, and behavior-change techniques.
Understanding of disease-management principles.

Responsibilities

Conduct behavioral assessments to identify members’ knowledge, skills, and behavioral needs.
Coordinate health coaching, as directed by a nurse case manager, to address objectives and goals identified during assessments.
Implement coaching plans using behavior-change principles to identify member barriers and develop ways to overcome them.
Coordinate with the nurse case manager and provide feedback on member goal attainment and clinical issues.
Monitor and evaluate interventions and modify them as appropriate.