Nutrition Services Assistant - Retail Services

Augusta Health • Fishersville, VA

8d • Onsite

About The Position

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities. The Nutrition Services Assistant in Retail Operations is responsible for the preparation and service of meals in a retail cafeteria setting, ensuring that food is cooked safely and efficiently while upholding a clean and organized workspace. Collaborates with team members or operates independently to meet all customer needs. Delivering an exceptional customer experience is a top priority, with service provided on a first-come, first-served basis. Strict adherence to the cafeteria menu and compliance with food health and safety regulations are essential. Demonstrated proficiency in operating all necessary equipment, including cash registers and point-of-sale systems. We are currently seeking candidates for current and/or future opportunities on all shifts.

Requirements

• Education: None.
• Licensure/Certification: None.
• Experience: None.
• Driver's License: N/A.
• Eligibility to work in the United States and meet Virginia state employment requirements.

Nice To Haves

• Education: High School Diploma, GED, or Equivalent.
• Licensure/Certification: ServSafe.
• Experience: 2+ years of food service/customer service experience
• Prior experience in a hospital, healthcare system, or related service-oriented environment.
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus.
• Proficiency in the operation of all equipment utilized in service to our guests is required.
• Must possess fundamental knowledge of food preparation and cooking techniques as well as but not limited to receiving, storing, preparing, and holding food items.
• Should be familiar with basic cash handling procedures such as operating a cash register.
• Should demonstrate a fundamental understanding of food service skills.
• Should possess a comprehensive understanding of all 9 of the major food allergens.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to meet consistent and punctual attendance.
• Must have excellent written and verbal communication skills.
• Ability to interact with colleagues, supervisors and customers face to face.
• Skill to use a personal computer and various software packages for mandatory education requirements.

Responsibilities

• Provides fast, friendly, professional and responsive customer service to all guests.
• Must present with good communication and interpersonal skills.
• Prepare and cook a variety of meals in a fast, friendly professional environment for multiple meals.
• Interacts with customers as well as other team members in a positive manner.
• Operates a cash register (or equivalent), receives payments of cash and/or charges from customers.
• Must be able to make change and issue receipts to customers.
• Demonstrates the ability to use and sanitize all necessary food service equipment. Example: Grill, fryers, oven, steam tables, warmers, hot lines, etc.
• Must always follow sanitation standards established by the VDH, and the hospital’s Infection Control Team.
• Must have the ability to maintain a clean and organized workspace.
• Must properly label, date, and store all food in proper food holding areas.
• Ensures all utensils, equipment and items needed for services are in place prior to each meal period.
• Ensures proper rotation and adherence to the First In, First Out (FIFO) standard.
• Ensures proper temperatures for all food to be served to guests are in required ranges and document temperatures.
• Recipe adherence must always be followed.

Benefits

• Comprehensive insurance package including medical, dental, and vision coverage.
• Retirement savings plans and financial wellness support programs.
• Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday.
• Generous paid time off and flexible scheduling to promote work-life balance.
• Career development programs including clinical ladders, shared governance, and advancement opportunities.
• Personalized onboarding with dedicated preceptors and ongoing educational support.
• Tuition reimbursement and access to onsite childcare.
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy.
• Competitive pay with shift/weekend differentials.
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets).

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed