Nutrition Coordinator

South Shore Health • Weymouth, MA

9d • $17 - $23 • Onsite

About The Position

South Shore Health is seeking a part-time Nutrition Coordinator to supervise the provision of nutritional services for patients in assigned work areas. This role involves communicating concerns to management and/or dietitians, collaborating with clinical service unit teams, and assisting patients with menu selections based on nutritional principles and diet orders. The coordinator will use an automated diet office system to prepare menus for tray service, oversee the production and quality of meals served on the tray line, and act as a resource for Nutrition Guest Representatives. Additionally, they will conduct Service & Safety monitors to ensure compliance with departmental guidelines and standards of care, contributing to the department's goal of excellence in patient interactions. The role requires working well with peers and maintaining composure in stressful situations.

Requirements

• Existing employee of South Shore Health (to apply through internal career site).
• Competent with Room Service Choice application in both iPads and on desktop.
• Works collaboratively with dietitians, nurses and unit coordinators to ensure all nutrition related orders are entered into the computer accurately in a timely manner.
• Effectively utilizes systems: Outlook, Epic, CBORD, My Time, Health Stream, etc.
• Demonstrates knowledge of safety protocols for various age groups when delivering trays.
• Determines appropriate food items for various ages - notes patient's age on pediatric menus - offer finger food to toddlers, no coffee/tea under 15, etc.
• Consults with RD if uncertain what to send when taking telephone requests.

Nice To Haves

• Dietetic Technician eligible

Responsibilities

• Supervises the provision of nutritional services for patients in assigned work area, communicating concerns to manager and/or dietitian.
• Works collaboratively with colleagues in clinical service unit teams and across the health system.
• Assists patients with menu selection using principles of good nutrition/limitations of diet order while promoting positive patient outcomes and enhanced patient satisfaction.
• Responsible for utilizing automated diet office system to prepare menus for tray service.
• Oversees production of meal service on tray line and is responsible for overseeing quality of items served.
• Acts as a resource to Nutrition Guest Representatives and conducts Service & Safety monitors overseeing compliance to departmental guidelines and standards of care.
• Contributes to department goal for excellence in all patient interactions.
• Works well with peers and maintains composure during stressful situations.
• Visits patients, of all ages daily, as assigned, for menu selections.
• Utilizes automated diet office system to manage functions for processing meals, running reports, verifying diet orders, allergies, printing of tray tickets and tally sheets.
• Competent with Room Service Choice application in both iPads and on desktop.
• Works collaboratively with dietitians, nurses and unit coordinators to ensure all nutrition related orders are entered into the computer accurately in a timely manner.
• Checks tray line daily for accuracy of menus and quality of food served to patients.
• Works collaboratively with tray line supervisor and cook to identify and correct food quality issues.
• Corrects patient menus to agree with diet orders, allergies, and patient specific accommodations.
• Prepares meal tickets for serving area in accordance with current diet order and all information on patient profile.
• Effectively utilizes systems: Outlook, Epic, CBORD, My Time, Health Stream, etc.
• Manages own timecard.
• Monitors emails for communications.
• Participates in continued learning and completes all mandatory education within expected time frames.
• Observes Nutrition Guest Reps; completes compliance monitor a minimum of once weekly - 90% of the time.
• Participates in all performance improvement initiatives and champions new ideas.
• Weekly test trays are conducted to monitor quality, accuracy, and patient satisfaction - 90% of the time.
• Follows procedures of food service handling standards; for safety and personal hygiene as required by the Department.
• Hands are properly washed and/or sanitized – Before and after protocols are followed. Hair nets and gloves are worn when serving or working with food in kitchen.
• Appearance conveys a professional image by adhering to department guidelines for diet office dress code.
• Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
• Embraces technological advances that allow us to communicate information effectively and efficiently based on role.
• Performs safe delivery of meal trays to patients.
• Takes verbal orders for meals for various age groups from nursing.

Benefits

• South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed