About The Position

University of Iowa Health Care, a leading academic medical center, is seeking a Nursing Unit Clerk for the Postpartum & Newborn Unit (7JPP). This role supports the nursing team in providing patient care in inpatient and outpatient settings, requiring familiarity with various nursing procedures. The clerk will manage communication systems, assist visitors and staff, handle patient information, process charges, maintain records, and support unit operations.

Requirements

  • Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year.
  • OR Any combination of clerical experience and/or health care experience which totals two years.

Nice To Haves

  • 6 months of clerical experience
  • public contact/customer service experience
  • medical terminology knowledge
  • proficiency in MS Word
  • proficiency in MS Excel
  • Excellent communication skills

Responsibilities

  • Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships.
  • Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems.
  • Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate.
  • Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members.
  • Performs computer functions within scope of role as defined by the individual unit.
  • Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation).
  • Processes patient charges including batching charges in a timely manner, as appropriate.
  • Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information.
  • Completes and maintains hospital and nursing records.
  • Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic.
  • Assists health care providers in scheduling patient tests and appointments.
  • Practices standard precautions in infection control in accordance with institutional policy.
  • Assists staff during emergencies, and other patient cares and services as directed.
  • Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs.
  • Participates in unit staff meetings and in-services.
  • Performs other projects or tasks as assigned.

Benefits

  • Fringe benefit package including paid vacation
  • sick leave
  • health, dental, life and disability insurance options
  • generous employer contributions into retirement plans
  • Relocation Assistant available to qualified applicants
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