Nursing Unit Clerk (NUC) - Adult Acute Internal Medicine (4/5 South) - 80%25 Evening Shifts

University of Iowa•Iowa City, IA

6d•Onsite

About The Position

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk for its Adult Acute Internal Medicine Unit (4/5 South). The clerk performs clerical, reception, and related duties supporting nursing care and patient services. This is an 80% position, or 32 hours per week, working evening shifts in Iowa City, Iowa. The schedule is 3:00 p.m. to 11:00 p.m. every Saturday and Sunday, two variable 3:00 p.m. to 11:00 p.m. shifts Monday through Friday each week, and a holiday rotation. The position requires effective communication with patients, visitors, and health care professionals; maintaining electronic communication systems; supporting unit reception and call-light communications; and performing computer, patient census, billing, scheduling, and recordkeeping tasks. The clerk follows infection-control precautions, supports staff during emergencies and patient care as directed, helps maintain unit supplies, and participates in staff meetings and in-services. Candidates need to handle competing priorities and urgent timelines, manage multiple assignments, maintain attention to detail, and work effectively with people in an active environment.

Requirements

High school graduation and a combination of clerical experience, health care experience, and/or post-high-school education totaling one year; alternatively, a combination of clerical and/or health care experience totaling two years.
Ability to work amid conflicting demands or priorities and rushed or urgent timelines.
Ability to manage multiple assignments and respond quickly to emergencies.
Ability to maintain attention to detail over extended periods and remain aware of changing situations.
Strong communication skills and tolerance for an active work environment with potential for negative behavior.
Ability to work well with people at all levels and of varied backgrounds.

Nice To Haves

Six months of clerical experience.
Public contact or customer service experience.
Knowledge of medical terminology.
Proficiency in MS Word and MS Excel.
Excellent communication skills.

Responsibilities

Communicate and interact effectively with patients, visitors, and health care professionals, maintaining positive and cooperative relationships.
Use and maintain electronic communication systems for the health care team and patients or families, including text pagers, locator badges, and wireless phones.
Provide information and directions to health care personnel and visitors; answer telephones, take and deliver messages, and update whiteboards at least daily as appropriate.
Help answer call lights, maintain the call-light system, and relay information promptly to appropriate team members.
Navigate web-based resources and use online clinical and business applications; perform computer functions within the scope of the role as defined by the unit.
Maintain accurate census information, including timely ADT entry into IDX, Premise bed-board activities, correct accommodation charges, and census reconciliation.
Process patient charges, including batching them promptly when appropriate.
Notify appropriate health care professionals of patient admissions and prepare required forms with patient identification information.
Complete and maintain hospital and nursing records.
Use appropriate medical terminology and symbols in verbal, written, and electronic communications.
Assist health care providers in scheduling patient tests and appointments.
Follow institutional standard precautions for infection control.
Assist staff during emergencies and with other patient care and services as directed.
Maintain a cost-effective process for ordering, obtaining, and storing supplies that meets unit needs.
Participate in unit staff meetings and in-services.
Perform other assigned projects or tasks.