Nursing Supervisor 3 West/3 East

WVU Medicine

2d•Onsite

About The Position

Manages, coordinates, and evaluates financial, material, and human resources involved in providing nursing care to an assigned group of patients, in accordance with the institution’s service and mission. The supervisor oversees staffing and staff development, supports clinical decision-making, maintains operational and fiscal effectiveness, and helps ensure quality patient care and compliance with applicable standards and policies. The role also spends a limited amount of time each schedule working as a front-line nurse navigator to maintain skills and understand potential workflow improvements.

Requirements

Current Registered Nurse license issued by the state where services are provided, or a current multistate Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Five years of nursing experience.
Excellent interpersonal communication and negotiation skills when interacting with patients, families, physicians, and health-care team colleagues.
Ability to work with people of diverse social, economic, and cultural backgrounds and to be flexible, open-minded, and adaptable to change.
Ability to exercise independent judgment and action regarding patients’ psychosocial needs.

Nice To Haves

Bachelor of Science in Nursing (BSN).
One year of care coordination experience.
Two years of experience in a telephonic nursing role.

Responsibilities

Manage personnel to ensure an appropriately credentialed, clinically competent, cohesive workforce is available to meet patient care needs.
Advise the Director/Manager on staff hiring, retention, interviewing, and recruitment.
Model cooperative problem-solving, goal orientation, appropriate delegation, and team building through coaching, counseling, staff meetings, performance appraisals, and department participation.
Conduct ongoing goal setting, peer review, and performance reviews according to hospital policy, and provide employees with feedback on performance.
Coach and counsel employees under the direction of the Director/Manager.
Use available data to make clinical decisions involving complex, predictable, and unpredictable situations related to triage calls, E-Visits, patient care, and medical-legal issues.
Manage fiscal activities to ensure timely, cost-effective availability of supplies, equipment, and human resources.
Review workflow and staffing patterns to promote economical use of time and resources, optimal productivity, cost-effective staffing, and appropriate staff and skill-mix utilization.
Communicate with medical staff, patients, employees, and other health-system departments to identify and resolve problems in support of quality patient care.
Support Nursing Services on off-shifts and advance its goals and philosophy.
Support and assist with service recovery involving patients, families, and other customers.
Ensure adherence to hospital and accrediting-body standards and policies for licensure, regulation, and accreditation.
Assist the Director/Manager with timely follow-up of incident reports.
Facilitate staff professional development and oversee or participate in staff and other health-related personnel orientation, training, and continuing education.
Support staff growth through workshops, seminars, in-services, and monitoring orientation plans as applicable.
Develop management skills through self-development activities such as seminars, workshops, classes, and literature review.
Create and maintain a monthly staffing schedule.
Work a limited amount of time each schedule as a front-line nurse navigator to maintain skills and identify potential workflow improvements.