Nursing Station Technician (NST) - Critical Care Flex Team

Fairview Health Services•Minneapolis, MN

3d•Onsite

About The Position

Fairview is hiring a Nursing Station Technician (NST) for its Critical Care Flex Team at University of Minnesota Medical Center East Bank Hospital in Minneapolis, Minnesota. The NST supports professional caregivers in delivering patient care, transporting patients and equipment, preparing and maintaining patient rooms, and replenishing supplies. In critical care settings, the role includes assisting with acute patient-care needs and changes, including Mass Transfusion Protocols, Code Blue responses, preparation for ECMO/ECPR admissions, and rapid patient transfers out of ICUs. The NST also performs clerical, transcription, and patient-care-unit desk functions, coordinating communication and services on the unit. The position works under the direction of a professional nurse and does not work autonomously. Whether the NST receives a patient-care assignment depends on unit needs and the discretion of the manager or charge nurse. The schedule is 60 hours per two-week pay period, consisting of 12-hour variable shifts on the day shift, with every third weekend worked.

Requirements

Current BLS certification.
Meet at least one of the following: six months of recent hands-on patient-care experience in acute care, long-term care, or home care; enrollment in an LPN, RN, or NP program with at least one clinical semester completed; CNA status on the Minnesota Registry; or completion of Fairview’s OnTrack Nursing Assistant training program.
Familiarity with medical terminology and abbreviations and the ability to use abbreviations and symbols accurately according to procedure.

Nice To Haves

Previous experience as a Health Unit Coordinator, Nursing Assistant, or in another related role.

Responsibilities

Facilitate timely communication and coordination of services in the patient-care area.
Answer telephone calls and patient intercoms promptly, clarify information, and relay messages and requests courteously and in a timely manner.
Coordinate desk-area communication and the scheduling of tests, laboratory work, and other patient or department procedures; arrange and assist with transportation.
Use the electronic health record (EHR) and prepare charts for patient discharges and transfers.
Prepare and complete informational resources for the care area, and assign and maintain unit communication technology such as pagers and Ascom phones.
Transcribe physician orders accurately and promptly, following required procedures and prioritizing orders and related services, tests, and equipment.
Maintain the desk area, patient supplies, and equipment according to designated standards; order patient supplies as directed or indicated in physician orders.
Notify the appropriate department about equipment needing maintenance and follow up on its status.
Follow care-area standards for cost containment and maintain safe, clean, and efficient patient-care areas.
Participate in orienting new staff, physicians, and students to the patient-care unit.
Provide routine basic patient care, including grooming, bathing, toileting, feeding, skin care, dressing changes, applying ointments or creams, oral hygiene, specimen collection or testing, positioning, ambulation, linen changes, and responding to call lights.
Assist nurses in monitoring patient condition.
Assist professional caregivers with critical-care needs and changes, including Mass Transfusion Protocols, Code Blue responses, ECMO/ECPR admission preparation, and rapid transfers from ICUs.
Transport patients and equipment, set up patient rooms, and replenish supplies.