About The Position

Nursing Station Clerks 1 are assigned to inpatient or outpatient units and have daily contact with patients. They greet visitors and direct them to appropriate locations, answer telephones, perform data entry, maintain daily and clinical logs, prepare and maintain patient charts and files, fill out medication tickets and pharmacy requisitions, mail patient letters, and deliver supplies and records to an assigned unit. The position is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS), which may allow a non-competitive appointment without an examination when minimum qualifications are met. Temporary appointments may be made during the program, with conversion to permanent non-competitive status possible under the program's stated conditions. The position is full-time on the night shift, 11:00 PM to 7:30 AM. All hospital positions may be subject to changes in pass days and shifts as necessary. The role may be designated essential during institutional emergencies and may require respiratory protection, which may prohibit facial hair.

Requirements

  • For a provisional appointment, one year of full-time clerical experience in a health care setting, secretarial experience in a health care setting, or patient care experience.
  • Provisional appointees must take the Nursing Station Clerk 1 examination when next offered and be reachable on the resulting eligible list to maintain employment.
  • For an eligible list appointment, candidates must be reachable on the Civil Service eligible list for Nursing Station Clerk 1 and complete and return any canvass letter as instructed.
  • For a Section 70.1 transfer, candidates must have one year of permanent competitive service in a title approved for transfer to Nursing Station Clerk 1.
  • For a 55b/c appointment, candidates must meet the minimum qualifications and have a current 55b/c eligibility letter; eligibility is subject to verification.
  • Candidates should demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care, and the ability to respond to changing patient needs using ethical principles and the organization's standards of excellence.
  • Submit a resume or CV with the online application.
  • Before starting, successfully complete a pre-employment physical examination and obtain medical clearance, complete an electronic reference check with at least three professional references, pass a 4-panel drug screen, meet regulatory pre-employment screening requirements, and provide copies of any required New York State licenses or certificates.

Responsibilities

  • Orient patients and families to the unit and provide general information about the room, unit, and hospital.
  • Serve as a contact person for patients and families.
  • Provide information on patient condition within established policies and direct visitors to appropriate locations.
  • Process physicians' orders by recording written orders in charts, kardex, flag sheets, or computer files after review by a Registered Nurse.
  • Complete medication tickets and pharmacy requisitions.
  • Receive new admissions.
  • Prepare and maintain patient charts, daily logs, and clinic logs.
  • Greet visitors, answer telephones, perform data entry, mail patient letters, and deliver supplies and records to the assigned unit.

Benefits

  • Generous leave
  • Health insurance
  • Participation in the state pension system
  • Potential annual supplemental pay, including location pay for eligible full-time positions and shift differentials
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