Nursing Service Coordinator

Pentec Health•Washington, DC

154d•$23 - $30•Onsite

About The Position

The Nursing Service Coordinator supports communication and coordination between patients, nurses, providers, and the nursing department. The role aims to improve patient connection and satisfaction, reduce missed appointments and wasted medication, support treatment compliance and early intervention, and reduce nurses’ administrative workload. This is an onsite position in Washington, DC, with onsite work required Tuesdays and Thursdays from 8:00 a.m. to 4:30 p.m. The coordinator provides administrative and patient-care coordination support, maintains provider and pump-manufacturer information, uses the Pentec EMR to document care-team coordination, supports audits and regulatory work, and helps coordinate nurse-patient visits and communications. Other duties and special projects may be assigned. The position has hourly pay ranges of $26–$30 for an LPN and $23–$26 for a non-LPN, with actual compensation based on qualifications, skills, and geographic location.

Requirements

High school diploma or equivalent.
At least 1 year of experience working in a hospital, home care, or office setting as an LPN.
Ability to communicate effectively verbally and in writing and work as part of a team.
Dependable attendance and job performance, good judgment, and attention to detail.
Ability to work independently with little oversight; excellent organizational and time-management skills.
Proficiency in Microsoft Outlook and Excel.
Ability to meet the physical demands described, including frequent travel by car, train, or plane; frequent lifting or moving of up to 5 pounds and occasional lifting or moving of up to 40 pounds.

Nice To Haves

Understanding of medical terminology is preferred.

Responsibilities

Provide administrative support to the nursing department, including travel arrangements, lamination, document preparation, shipping labels, assigned meeting minutes, data collection and reporting, and coordination between nursing and RCM CM.
Ensure HIPAA-compliant communication with providers, staff, and patients.
Support patients in searching for providers; maintain provider listings and contacts with pump manufacturers.
Navigate and document communication and case coordination with health-care-team members in the Pentec EMR.
Complete departmental audits and provide regional regulatory support.
Coordinate confirmation of nurse-patient visits; facilitate, coordinate, and document communication between nurses and patients.
Support nurse-patient coordination, including wellness checks or 30-day calls when instructed, and scheduling.
Organize plans of treatment (POT) sent and received for completion and compliance tracking.
Facilitate relationships between nurses and provider offices, including communication and support for obtaining prescriptions.
Perform other duties and special projects as assigned.