Nursing Ops Support Rep

OSF HealthCare • Peoria, IL

5d • Onsite

About The Position

The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks.

Requirements

• High School Diploma/ GED
• 6 months' experience of office, hospital, administrative duties, customer service, and computer knowledge
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.
• Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues.
• Demonstrate ability to multi-task in a fast-paced environment

Responsibilities

• Acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs.
• Provides unit support.
• Provides guidance to individuals related to other OSF facilities/service areas.
• Coordinates and may assist with patient transport needs.
• Provides local area direction.
• Advises of area accommodations or amenities.
• Utilizes various software to provide assistance and complete assigned tasks.

Benefits

• Comprehensive and market-competitive total rewards package
• Benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED