Nursing Operations Manager - Neonatal Level III/IV Unit

Orlando Health•Orlando, FL

9d•Onsite

About The Position

Winnie Palmer Hospital for Women and Babies is seeking a dynamic and experienced Nurse Manager to provide leadership and operational oversight for the Neonatal Level III/IV Unit. This role is accountable for achieving departmental and hospital goals in collaboration with medical staff and leadership, ensuring exceptional patient care, safety, and operational excellence.

Requirements

Bachelor of Science in Nursing (BSN) required
Current Registered Nurse (RN) license in the State of Florida or Nurse Licensure Compact (NLC)
Basic Life Support (BLS) certification required
Minimum of 2 years as a Registered Nurse in an Neonatal level III or IV setting
At least 1 year of leadership experience in a level III or IV NICU

Nice To Haves

Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or related graduate degree preferred
Additional certifications may be required based on patient population (ACLS, PALS, NALS, TNCC)
National leadership certification (ANCC or AONL) required within 2 years of hire

Responsibilities

Evaluate the care environment and implement improvements to ensure quality service, patient flow, comfort, safety, and compliance with regulatory standards (e.g., OSHA, Joint Commission, infection control, risk management).
Plan, organize, direct, and evaluate patient care delivery to achieve consistent, high-quality outcomes.
Foster a safe, high-reliability environment for patients and team members.
Promote diversity, equity, and inclusion while contributing to nursing policies and organizational decision-making.
Lead continuous improvement initiatives to measure and enhance nursing and patient care performance.
Serve as a change agent, guiding staff through organizational and operational transitions.
Develop and maintain an effective care delivery model aligned with patient and family needs.
Support implementation of new technologies, procedures, and services.