Nursing Clinical Specialist

Indian Creek Foundation•Souderton, PA

About The Position

The Clinical Specialist is an experienced medical support professional who assists physicians, nurses, and patients with medical needs before, during, and after appointments for participants in the Residential program. The role includes appointment scheduling, lab work and pharmacy processing, direct patient support, paperwork preparation, and assisting medical staff during appointments. The position requires strong organization, attention to detail, communication skills, and the ability to work as part of a team. Previous hands-on care experience with adults with developmental disabilities or adults in a long-term care facility is required.

Requirements

High school diploma or GED.
Previous hands-on care experience with adults with developmental disabilities or adults in a long-term care facility.
Ability to read and write in English.
Moderate mathematics skills.
Proficient interpersonal relations and communication skills.
Auditory and visual skills.
Valid driver’s license with a clear three-year driving record.
Ability to perform the physical duties of the job, including frequent walking, standing, bending, stooping, kneeling, reaching, and using fingers, hands, feet, legs, and torso to provide care.
Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds, including transferring clients.
Satisfactory completion of a post-offer pre-employment physical exam and drug test, as required.
Ability to safely and efficiently operate a computer, office equipment, time-clock system, Credible, vehicles, mechanical lifts, adjustable chairs and beds, wheelchairs, household appliances, and other equipment and supplies.
Proficiency using email and Microsoft Word and Excel.
Completion and clearance of a criminal background check and child abuse clearance.
Knowledge of resident rights and ability to support residents’ privacy, dignity, well-being, and safety.
Ability to comply with safety practices, confidentiality requirements, regulatory requirements, agency policies, and HIPAA standards.
Ability to work cooperatively with coworkers, plan and complete duties with minimal direct supervision, use appropriate judgment, and communicate tactfully.
Ability to complete required training, documentation, and annual HIPAA compliance training, and comply with the agency Code of Conduct and Code of Compliance.

Nice To Haves

Certified Nursing Assistant (CNA) or Certified Medical Assistant credential from an accredited program.
One year of experience in a physician practice or clinic setting.
Experience with an Electronic Health Record system.
Basic knowledge of medical terminology and medical insurance.

Responsibilities

Coordinate with outside providers to schedule specialty clinics at the Health & Wellness Center.
Prepare paperwork for podiatry, dental, and vision specialty clinics and distribute completed appointment paperwork to the appropriate nurse.
Schedule vision, dental, and podiatry appointments for Residential/CBS clients, as well as annual physicals for Residential clients.
Prepare psychotropic medication review forms for Residential/CBS clients.
Track medical-supply inventory in the Clinic and Health & Wellness Center and reorder supplies as needed.
Prepare and distribute paperwork for scanning.
Send monthly incontinence-supply orders to the Pharmacy.
Coordinate medical-waste disposal and dispose of medications and blister cards monthly and as needed.
Coordinate and complete paperwork for annual dental rehabilitation appointments.
Schedule clinic appointments and update the Credible schedule daily.
Escort clients to exam rooms; prepare and maintain examination and treatment areas.
Prepare clients for and assist with nursing assessments.
Obtain diagnostic and laboratory results as requested.
Assist the Health Care Provider during examinations as needed.
Clean instruments and dispose of contaminated supplies.
Obtain and record clients’ vital signs and weights in Credible as requested by Nursing staff.
Maintain client confidentiality and follow universal precautions.
Schedule medical appointments, including outpatient diagnostic testing, for Residential/CBS clients, excluding vision, podiatry, dental, and physical appointments.
Arrange weekly lab work with Atlantic Diagnostic Labs and other lab work as needed.
Meet the ADL phlebotomist at group homes and assist as necessary.
Prepare appointment paperwork from the Credible schedule for completion by the program nurse.
Maintain the insurance claims file for Residential/CBS clients and provide the Associate Director of Residential with client billing information and insurance updates.
Take clients to outside appointments as needed.
Provide coverage for the Clinical Specialist I position as needed.
Perform supportive duties that may be changed or redesigned depending on individual circumstances and meet ongoing training requirements.
Complete required documentation and follow applicable safety, confidentiality, regulatory, agency, and HIPAA policies.
Work cooperatively with colleagues, use appropriate judgment and communication, follow up on concerns, and promote positive relations with clients, families, coworkers, and the community.