Nursing Administration Coordinator, Per Diem

UMass Memorial Health•Worcester, MA

2d•$19 - $34

About The Position

The Nursing Administration Coordinator manages the hospital’s nursing sick line and uses Kronos and electronic scheduling systems to maintain schedules and help bring units to appropriate staffing levels. The role records staffing changes, supports weekly data entry for Payroll, and may provide secretarial and administrative support to assigned Nurse Managers and units. The position is primarily sedentary and is performed indoors in a normal office environment, with occasional standing and walking and frequent computer use. The listed schedule includes weekdays and weekends, with shifts ranging from 7 a.m.–3 p.m. to overnight shifts. The role is per diem, and the posting states 0 scheduled hours. The hiring range is $18.80–$33.85 based on a 40-hour weekly schedule; compensation is prorated for reduced schedules and may vary based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school diploma or GED.
Ability to prepare routine administrative paperwork.
Knowledge of planning and scheduling techniques.
Knowledge of basic accounting and computer skills.
Ability to communicate effectively, both orally and in writing.
Good organizational and record-maintenance skills.
Unless certification, licensure, or registration is required, an equivalent combination of education and experience that provides proficiency in the responsibilities may be substituted for the stated requirements.

Nice To Haves

Two years of experience in a healthcare-related field.
Experience with ANSOS and Kronos.

Responsibilities

Review staffing grids for each unit and communicate with units to ensure appropriate staffing at the beginning of each shift.
Manage the sick call line for Nursing units.
Prepare daily sign-in sheets for staff in areas using Kronos.
Update the active Kronos schedule daily to reflect changes.
Assist with weekly data entry in preparation for Payroll.
Obtain management authorization for overtime, time-off requests, shift trades, and vacation requests.
Alert managers to unusual or abnormal trends in data, including absenteeism, overtime, and requests for more or fewer shifts.
Help cover staffing vacancies caused by sick calls, unanticipated leaves, and personal time, including calling staff to request additional shifts.
Maintain records for leaves of absence, special requests, and schedule-change requests.
Maintain knowledge of current UMMHC policies and practices.
Ensure efficient implementation and modification of database systems used for staffing and scheduling.
Inform management of unauthorized use of scheduled time that may result in budget variances.
Maintain knowledge of current products, database management techniques, and related information systems technology.
Assist with developing and implementing database management policies and standards for quality control and data administration.
Comply with departmental policies, procedures, and objectives; attend required or directed meetings and seminars; apply quality improvement in daily operations; and comply with health and safety regulations.
Respect diverse views and approaches and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.