Nursing Administration Coordinator, Per Diem

UMass Memorial Health•Worcester, MA

18h

About The Position

The Nursing Administration Coordinator manages the hospital’s nursing sick-call line and helps maintain appropriate staffing levels across nursing units. The coordinator reviews staffing grids, communicates with units at the start of each shift, updates staffing schedules in Kronos, and contacts staff to help cover vacancies. The position also supports payroll data entry and may provide secretarial and administrative support to assigned Nurse Managers and units. The role maintains records for leave and schedule requests, obtains management authorization for overtime and schedule changes, and alerts managers to unusual staffing trends or unauthorized use of scheduled time. It also supports staffing and scheduling database systems, quality control, and data administration while maintaining knowledge of current organizational policies, products, and information systems. This is a per-diem position with a mixed-shift schedule that may include weekdays and weekends. The position is primarily sedentary, performed indoors in a normal office environment, with occasional standing and walking and frequent computer use.

Requirements

High school diploma or GED.
Ability to prepare routine administrative paperwork.
Knowledge of planning and scheduling techniques.
Knowledge of basic accounting and computer skills.
Ability to communicate effectively orally and in writing.
Good organizational and record-maintenance skills.
Ability to perform the stated physical demands, including frequent computer use and keyboard and printer use.

Nice To Haves

Two years of experience in a healthcare-related field.
Experience with ANSOS and Kronos.

Responsibilities

Review staffing grids and communicate with nursing units to ensure appropriate staffing at the beginning of each shift.
Manage the sick-call line for nursing units.
Prepare daily staff sign-in sheets in areas using Kronos.
Update the active Kronos schedule daily to reflect changes.
Assist with weekly data entry in preparation for payroll.
Obtain management authorization for overtime, time-off requests, shift trades, and vacation requests.
Notify managers of unusual trends in absenteeism, overtime, and requests for more or fewer shifts.
Help cover vacancies caused by sick calls, unanticipated leaves, and personal time; contact staff to request additional shifts.
Maintain records of leaves of absence, special requests, and schedule-change requests.
Maintain knowledge of current UMMHC policies and practices.
Support efficient implementation and modification of staffing and scheduling database systems.
Inform management of unauthorized use of scheduled time that may result in budget variances.
Maintain knowledge of current products, database management techniques, and related information systems technology.
Assist with developing and implementing database management policies and standards for quality control and data administration.
Comply with departmental policies, procedures, objectives, health and safety requirements, and applicable standards of respect.
Attend meetings, conferences, and seminars as required or directed; use quality improvement practices in daily operations.
Maintain regular, reliable, and predictable attendance and perform other similar related duties as required or directed.
May perform secretarial and administrative support duties for assigned Nurse Managers and units.