Nurse Practitioner Clinical Program Manager - ENT - Mount Sinai-Union Square - Full Time Day

Mount Sinai Health System • New York, NY

5d

About The Position

The Clinical Program Manager assures compliance with mandated clinical orientation, competency assessment, and interventions for designated nursing staff in the assigned clinical program. The role interfaces with Mount Sinai Health System departments, administrators, nursing, medical and quality leadership, and clinical staff to manage the educational and operational impact of clinical care delivery, staff performance, and outcome measures in support of clinical practice.

The position develops, implements, coordinates, and evaluates clinical programs and services related to core measures. It provides clinical and administrative leadership, education, consultation, data analysis, quality improvement support, and coordination across departments. The manager also supports professional nursing practice, patient advocacy, regulatory readiness, and continuous quality improvement.

Requirements

• Baccalaureate degree in Nursing.
• Master’s degree in Nursing.
• Progressive job-related experience specific to the area of responsibility.
• New York State license with current registration as a registered professional nurse.

Nice To Haves

• Nurse practitioner preferred.

Responsibilities

• Coordinate core measures and clinical intervention compliance activities with nursing, medical, and quality leadership.
• Assist in developing action plans and provide departments with support and educational resources related to measure compliance, quality assessment, and improvement processes.
• Assist in establishing and implementing goals, objectives, policies, and operating procedures for core measures programs.
• Coordinate and lead day-to-day program activities in support of program objectives.
• Oversee collection, compilation, and analysis of clinical program activity data.
• Provide technical assistance, consultation, resource services, and education to clinical departments on core measures activities.
• Participate in and conduct process improvement analysis where applicable.
• Extend programs to new services or areas.
• Promote an interdisciplinary approach to patient care delivery.
• Serve as a resource for patients and families and act as a patient advocate using the Patient Bill of Rights.
• Promote and maintain a safe and therapeutic environment.
• Maintain clinical competence, accountability for personal nursing practice, and high standards of professional nursing practice.
• Serve as a clinical role model and resource to nursing staff and other health care team members.
• Participate in professional development and involvement, including workshops, seminars, courses, professional organizations, and keeping current with literature and practice trends.
• Prepare reports and analyses for core measures programs, including senior management reports, program evaluations, and quarterly reports.
• Facilitate cooperation among departments, services, and units involved in the program.
• Provide timely quality-monitoring status reports, identifying patterns and trends requiring action.
• Collaborate on developing, implementing, and reviewing policies, procedures, and standards of care for designated patient populations.
• Maintain knowledge of hospital, departmental, and care center standards, policies, procedures, guidelines, and regulatory standards; assure survey readiness and present related programs during agency visits.
• Participate in continuous quality improvement and quality management activities, including timely communication of performance improvement and risk issues.
• Participate in committee activities.
• Account for budgetary constraints and incorporate financial principles into program development and resource allocation.
• Assist with performance appraisals for designated nursing staff.
• Research benchmarking opportunities for assigned areas.
• Treat patients, families, coworkers, and health care team members respectfully and support an environment sensitive to cultural diversity.
• Maintain attendance and punctuality in accordance with departmental standards and comply with the departmental dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager