Nurse Practitioner Clinical Program Manager - ENT - Mount Sinai-Union Square - Full Time Day
About The Position
The Clinical Program Manager assures compliance with mandated clinical orientation, competency assessment, and interventions for designated nursing staff in the assigned clinical program. The role interfaces with Mount Sinai Health System departments and administrators, nursing, medical and quality leadership, and clinical staff to manage the educational and operational impact of clinical care delivery, staff performance, and outcome measures. The position develops, implements, coordinates, and evaluates clinical programs and services related to core measures. It provides clinical and operational leadership, supports quality and process improvement, helps ensure regulatory readiness, and promotes interdisciplinary patient care. The manager also provides education, consultation, and resources to clinical departments, while supporting professional nursing practice and the institution’s commitment to respectful, inclusive care.
Requirements
- Bachelor’s degree in Nursing.
- Master’s degree in Nursing.
- Progressive job-related experience specific to the area of responsibility.
- New York State license with current registration as a registered professional nurse; nurse practitioner preferred.
Nice To Haves
- Nurse practitioner qualification.
Responsibilities
- Coordinate core measures and clinical intervention compliance activities with nursing, medical, and quality leadership.
- Help develop action plans and provide educational resources to support compliance with measures, quality assessment, and improvement processes.
- Help establish and implement short- and long-term goals, objectives, policies, and operating procedures for core measures programs.
- Coordinate and lead day-to-day program activities in support of program objectives and areas of expertise.
- Oversee the collection, compilation, and analysis of clinical program activity data.
- Provide technical assistance, consultation, resource services, and education to clinical departments on core measures activities.
- Participate in and conduct process improvement analysis where applicable.
- Extend the program to new services or areas.
- Promote an interdisciplinary approach to patient care delivery.
- Serve as a resource for patients and families, advocate for patients using the Patient Bill of Rights, and help maintain a safe and therapeutic environment.
- Support the mission, philosophy, goals, and objectives of the Department of Nursing and Mount Sinai Medical Center; maintain clinical competence and accountability for nursing practice; and advocate high nursing practice standards.
- Serve as a clinical role model and resource to nursing staff and other health care team members.
- Participate in professional development and involvement, including workshops, seminars, courses, professional organizations, and keeping current with professional literature and practice trends.
- Prepare reports and analyses for core measures programs, including senior management reports, departmental and clinical service evaluations, and quarterly reports.
- Facilitate cooperation across departments, services, and units, and provide timely quality-monitoring status reports that identify patterns, trends, and needed actions.
- Collaborate on the development, implementation, and review of policies, procedures, and standards of care for designated patient populations.
- Maintain knowledge of hospital, departmental, care center, and regulatory standards; support readiness for Joint Commission and other agency surveys and present related programs during visits.
- Participate in continuous quality improvement and quality management activities, including timely communication of performance improvement and risk issues.
- Participate in committees and consider budget constraints and financial principles in program development and resource allocation.
- Assist with performance appraisals for designated nursing staff and research benchmarking opportunities for assigned areas.
- Treat coworkers, patients, and families with dignity and respect; support cultural diversity and recognize individuals’ rights to health care without discrimination.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
