Nurse Practitioner - Clinical Advisor - Senior Care - Virginia - Optum

UnitedHealth Group•Charlottesville, VA

2h•$115,000 - $172,000•Hybrid

About The Position

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients at home, nursing homes and assisted living for senior housing. This life-changing work adds a layer of support to improve access to care. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. Job Overview The Optum SCC ISNP program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in a facility setting. The CA is responsible for providing mentoring, coaching and support for Advanced Practice and Patient Care Coordinators (PCC) in the field. Additionally, the Clinical Advisor acts as the lead resource supporting advanced illness management and advance care planning for the clinical team. The CA reports to the Clinical Services Manager (CSM). The CA partners with both the CSM and/or Director of Clinical Operations (DCO) to enhance clinical expertise and adherence to Optum’s ISNP Care Team clinical model.

Requirements

NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program
NP: Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following: Family, Adult, Acute, Gerontology, Adult-Gerontology Nurse Practitioner
Current active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations and program requirements (unless prohibited in state of practice), not required for SNF PC and will not be reimbursed
Active and unrestricted license in the state which you reside, or ability to obtain by start date Licensure must be unencumbered, free of any open/unresolved disciplinary actions including probation or restrictions against privilege to practice
APCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligible
2+ years of experience as an APC
Ability to gain a collaborative practice agreement, if applicable in your state
Proven high level of organizational skills, self- motivation, and ability to manage time independently
Proven high level of comfort with advanced illness management and advance care planning with ongoing commitment to development in this area
Proven ability to lift a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area

Nice To Haves

1+ years of Medicare experience
1+ years of experience as an APC at Optum
Experience in adult teaching environment
Knowledge and understanding of geriatrics clinical management
Proficient computer skills including the ability to document medical information with written and electronic medical records
Proven basic excel skills and/or ability to learn excel
Demonstrated ability to develop and maintain positive customer relationships
Demonstrated ability to work across functions and businesses to achieve business goals
Demonstrated ability to quickly adapt to change and drive change management within team and market
Proven effective in motivating and mentoring colleagues and peers

Responsibilities

Partner with CSM to set team direction, resolve problems, and provide guidance to members of their clinical team
Partner with CSM to maintain meeting and communication cadence with Optum Care Team to ensure clarity, supervision and metric management
Adapt departmental plans and priorities to address business and operational challenges
Clinically mentor/educate team members as appropriate under the direction of CSM
Partner with CSM to ensure effective on-boarding of new care team members and ongoing development of existing clinicians
Develop innovative approaches and support the implementation and adoption of new clinical and quality initiatives
Utilize advanced clinical nursing expertise, knowledge of geriatric/chronic disease management, and the long-term care industry to provide coaching, mentoring, and role-modeling to new and existing clinicians
Oversee and implement clinical staff development programs in collaboration with leadership
Review work performed by others and provide recommendations for improvement in conjunction with CSM
Serve as a resource to APCs/RNs for escalated complex and/or clinical issues
Communicate needs and issues surfaced by clinical staff to site and leadership
Promote the development of a collegial team, for coverage, troubleshooting and brainstorming
Foster and develop a culture of clinical expertise
Anticipate customer needs and proactively develop solutions to meet them