Nurse Practice Manager - Cardiac Surgery

Cleveland Clinic•Cleveland, OH

3d•Onsite

About The Position

At Cleveland Clinic Main Campus, the Nurse Practice Manager oversees the end-to-end intake and coordination of care for surgical candidates, supporting one to two surgeons and managing patients referred to their practices for surgical evaluation and treatment. The role gathers clinical and functional health information in advance to support efficient appointment scheduling, streamlined workflows, reduced wait times, and smooth operation of each surgeon’s practice. It also ensures compliance with regulatory standards and The Joint Commission requirements. The manager coordinates continuity of care with patients, primary care and referring physicians, Cleveland Clinic cardiology staff, surgeons and office staff, other nurse practice managers, scheduling officers, and preoperative, TCI, and postoperative nurse clinicians. The role provides education to patients and families about the proposed treatment or surgical plan, serves as the liaison between patients and surgeons, and coordinates surgical cases with affiliate hospitals and other Cleveland Clinic Heart, Vascular & Thoracic Institute locations. The position works four 10-hour shifts, 7:00 a.m.–5:30 p.m. Physical requirements include walking to various locations, normal or corrected vision and hearing, and functioning in a stressful environment. The role involves medium physical work, including exerting 20 to 50 pounds occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly. Standard precautions and personal protective equipment are followed as required.

Requirements

Current state licensure as a Registered Nurse (RN).
Basic Life Support (BLS) certification through the American Heart Association or the American Red Cross.
Five to seven years of nursing experience in medical cardiology or cardiac surgery clinical areas.

Nice To Haves

Cardiac background.
Bachelor of Science in Nursing (BSN) from an accredited school of Professional Nursing.

Responsibilities

Manage intake for surgical candidates by obtaining clinical information about their health and functional status in advance.
Ensure departmental compliance with regulatory requirements and The Joint Commission requirements.
Coordinate care and continuity with primary care providers, referring physicians, patients, Cleveland Clinic cardiology staff, surgeons and their office staff, other nurse practice managers, scheduling officers, and preoperative, TCI, and postoperative nurse clinicians.
Review available clinic information with the surgeon to determine appropriate presurgical testing and appointment scheduling, and communicate additional studies to outpatient scheduling under the physician’s direction.
Facilitate hospital transfers in collaboration with scheduling officers, Access Plus, and surgeons’ offices.
Manage one to two surgeons’ practices, including coordinating operating room dates based on patient complexity, surgeon schedules, and operating room availability.
Educate patients and families about the treatment or surgical plan being offered.
Place appropriate orders and testing in EPIC under the surgeon’s direction, based on the treatment plan for preoperative and postoperative follow-up care.
Prepare and file appeals for insurance-related requests before and after surgery.
Collaborate with Heart, Vascular & Thoracic Institute affiliate hospitals and other Cleveland Clinic locations to coordinate surgical cases.
Serve as liaison between patients and the surgeon.
Collaborate to ensure departmental surgical volume metrics are achieved.