The Nurse Navigator practices within the Lahey Clinic Professional Practice Model, the Massachusetts Nurse Practice Act, ANA Standards of Practice, and Code of Ethics. Under the general supervision of the Administrative Director and in collaboration with the Associate Chief of Ambulatory Nursing Practice, the role provides individualized, high-quality patient care in collaboration with physicians, other healthcare providers, ambulatory support staff, and other disciplines. The Nurse Navigator is accountable for nursing care and for assessment, planning, implementation, and evaluation of patients’ plans of care, coordinating care across the continuum and delegating and supervising in accordance with applicable Massachusetts regulations and ANA principles. The Nurse Navigator contacts newly diagnosed cancer patients and/or their families or caregivers to guide them through disease-specific care systems. The role helps patients access timely treatment and survivorship services, identifies and addresses barriers to care, connects patients with community resources and support services, and assists with transitions from active treatment to survivorship. The Nurse Navigator maintains records of patient-related activities, works with disease-specific clinical teams to develop clinical pathways, and serves as a clinical contact for resolving patient concerns. The role reviews medical information before visits, coordinates with disease-specific physicians and referring physicians, collaborates with the research department on outcomes measurement tools, and helps identify clinical trials for which patients may be eligible. The position includes systematic, age-appropriate patient and family assessment; culturally competent care planning; evaluation and adaptation of care based on patient and family responses; patient and family education; professional collaboration; regulatory compliance; quality improvement; and commitment to evidence-based practice and lifelong learning. The Nurse Navigator must maintain the clinical knowledge and technical skills required for the nursing specialty and comply with applicable regulatory and accrediting standards.
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Job Type
Full-time