Nurse Navigator-Hyrbid

Presbyterian Healthcare Services • Rio Rancho, NM

1d • $65,520 - $111,613 • Hybrid

About The Position

The Nurse Navigator provides patient-centered nursing support and care coordination throughout patients’ healthcare journeys. Serving as a key point of contact for patients, families, providers, and the interdisciplinary care team, the role helps patients understand their care plans, navigate services, overcome barriers to treatment, and receive timely, coordinated care. The position facilitates entry into specialty care programs and supports patients throughout the continuum of services across multiple departments.

For oncology navigation, the role implements National Comprehensive Cancer Network (NCCN) distress assessments and healthcare pathways based on patients’ clinical treatments, and follows the NCCN algorithm for cancer patients at accredited facilities. Nurse Navigators evaluate patient progress and assist with appropriate professional and personal modifications in coordination with the healthcare team.

This is a full-time, exempt position working day shifts. The role is based at 2400 Unser Blvd SE, Rio Rancho, NM 87124, with a hybrid work arrangement.

Requirements

• Associate degree in Nursing.
• At least 1 year of related experience.
• Registered Nurse license in New Mexico (RN-NM).
• BLS certification.
• Unit-specific certifications, such as APHON, chemotherapy, or infusion certification, must be obtained within 6 months of hire.

Nice To Haves

• Bachelor of Science in Nursing preferred.

Responsibilities

• Facilitate patients’ entry into specialty care programs and coordinate care for existing or returning patients.
• Coordinate care with patients, families, providers, and insurance representatives, following patients across services and departments.
• For oncology patients, implement NCCN distress assessments and healthcare pathways and follow the NCCN algorithm at accredited facilities.
• Evaluate patients’ progress along the continuum of care and assist with appropriate professional and personal modifications alongside the healthcare team.
• Develop relationships with providers to help maintain continuity of care and serve as a liaison among patients, insurers, and physicians.
• Prepare for and coordinate multidisciplinary conferences as needed.
• Provide patient education throughout the continuum of care and communicate test results to patients and the healthcare team.
• Connect patients with community resources and support services, including social work, nutrition, psychology, pastoral care, physical therapy and rehabilitation, financial counseling, integrative medicine, pharmacy, legal services, palliative care, and hospice.
• Assist research nurses and providers in accruing eligible patients to clinical trials.
• Assist with tracking metrics and quality indicators related to diagnosis, timely treatment, and reimbursement.
• Work with team members to determine appropriate treatment protocols and develop long-term patient plans.
• Delegate or assign aspects of care to healthcare team members according to their validated competencies.

Benefits

• Tuition and certification reimbursement.
• Scholarship opportunities.
• Staff Safety wearable badge for discreetly requesting help when safety is a concern.
• Differentials for night or weekend shifts, higher education, certifications, and certain lead roles, for eligible positions.
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• Wellness program with access to free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree