Nurse Navigator - Elmwood Primary Care

Munson Healthcare•Traverse City, MI
•Onsite

About The Position

The Nurse Navigator at Elmwood Primary Care serves as a liaison among patients, professional staff, and physicians, providing care management and coordination for adult and pediatric patients with complex conditions, social needs, or educational needs. The role collaborates with primary care providers, specialists, other health care team members, and patients and families to support quality, efficient, and cost-effective care. The Nurse Navigator assesses, plans, implements, coordinates, monitors, and evaluates available options and services to optimize patients’ health status and reduce hospital and emergency room utilization. The position uses evidence-based clinical guidelines and protocols to develop individualized, patient-centered care plans that promote quality and efficiency. The navigator is expected to work in an organized and time-conscious manner and consistently use effective customer service and interpersonal skills.

Requirements

  • Currently licensed as a Registered Nurse in the State of Michigan.

Nice To Haves

  • Bachelor of Science degree in nursing preferred.
  • Minimum 5 years of experience as an RN is highly preferred.

Responsibilities

  • Act as a liaison between patients, professional staff, and physicians.
  • Provide care management and care coordination for adult and pediatric patients with complex conditions, social needs, and educational needs.
  • Collaborate with primary care providers, specialists, health care team members, and patients and families to support quality, efficient, and cost-effective care.
  • Assess, plan, implement, coordinate, monitor, and evaluate options and services to optimize patient health and reduce hospital and emergency room utilization.
  • Use evidence-based clinical guidelines and protocols to develop individualized, patient-centered care plans.
  • Use effective customer service and interpersonal skills while working in an organized and time-conscious manner.

Benefits

  • Tuition reimbursement
  • In-person and online professional development
  • Access to a career hub
  • Full benefits
  • Paid holidays
  • Generous paid time off
  • Employee discounts
  • Free individual retirement counseling
  • Free wellness platform for employees and their families
  • Personalized support for personal or family challenges
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