Nurse Navigator

Presbyterian Healthcare Services • Albuquerque, NM

2d • $65,520 - $111,613

About The Position

The Nurse Navigator provides individualized nursing support, education, and coordination of care for patients throughout their healthcare journey. The role serves as a key point of contact for patients, families, providers, and the interdisciplinary care team, helping patients understand treatment plans and navigate appointments, services, and available resources.

The Nurse Navigator collaborates with physicians, advanced practice clinicians, nursing staff, care management, and other healthcare team members to promote continuity of care, address barriers, and support a positive patient experience within Presbyterian Medical Group. The position facilitates entry into specialty care programs, coordinates care across departments and throughout the continuum of services, provides patient education and test results, and connects patients with appropriate support services. Oncology Nurse Navigation includes implementation of NCCN distress assessments and healthcare pathways, and following the NCCN algorithm for cancer patients at accredited facilities.

Requirements

• Associate degree in Nursing required.
• At least 1 year of related experience.
• Registered Nurse license in New Mexico (RN-NM).
• BLS certification required.
• Unit-specific certifications, such as APHON, Chemo, or Infusion, required within 6 months of hire.

Nice To Haves

• Bachelor of Science in Nursing preferred.

Responsibilities

• Facilitate patients’ entry into specialty care programs and coordinate care for existing or returning patients.
• Coordinate care with patients, families, providers, and insurance representatives, following patients across the continuum of services and multiple departments.
• For oncology patients, implement NCCN distress assessments and healthcare pathways based on clinical treatment, and follow the NCCN algorithm for cancer patients in accredited facilities.
• Evaluate patient progress along the continuum and assist with appropriate professional and personal modifications in collaboration with the healthcare team.
• Develop relationships with providers to maintain continuity of the patient care continuum and serve as a liaison among patients, insurance representatives, and physicians.
• Prepare for and coordinate multidisciplinary conferences as needed.
• Provide patient education throughout the continuum of care and provide test results to patients and the healthcare team.
• Connect patients with community resources and support services, including social work, nutrition, psychology, pastoral care, physical therapy and rehabilitation, financial counseling, integrative medicine, pharmacy, legal services, palliative care, and hospice.
• Assist research nurses and providers in accruing eligible patients to clinical trials.
• Assist with tracking metrics and quality indicators related to diagnosis, timely treatment, and reimbursement.
• Work with team members to determine appropriate treatment protocols and develop long-term patient plans.
• Delegate or assign aspects of care to healthcare team members according to their validated competency.

Benefits

• Educational and career development options, including tuition and certification reimbursement and scholarship opportunities.
• Staff Safety wearable badge for discreetly calling for help when safety is a concern.
• Differentials for night/weekend shifts, higher education, certifications, and various lead roles for eligible positions.
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• Wellness program with free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree