About The Position

The Nurse Navigator (NN) is a licensed registered nurse with disease-specific clinical knowledge who provides individualized assistance to patients, families, and caregivers to help overcome barriers to care. Using the nursing process, the nurse navigator provides education and resources to support informed decision-making and timely access to quality health and psychosocial care throughout the cancer continuum. The role is patient- and provider-facing and may involve in-person, telephone, and electronic interactions; it is not a bedside position. Its primary functions are to promote timely access to care and adherence to the plan of care, and to support the Wellstar Specialty Program according to patient, community, and organizational needs. The Nurse Navigator serves as a navigation subject matter expert and patient-care liaison. The role coordinates care, promotes relationship-based, patient-centered service, collaborates with program leaders and the broader navigation team, and helps identify and address gaps in services. It also contributes to program development, performance improvement, professional education, evidence-based practice, and a respectful, inclusive clinical environment.

Requirements

  • Associate degree or diploma in nursing; a bachelor's degree in nursing is preferred.
  • Current RN license: single-state or multi-state compact.
  • BLS, American Red Cross BLS, or BLS Instructor certification.
  • At least 3 years of nursing practice.
  • Ability to function in a fast-paced environment.
  • Ability to respond to emergencies in a decisive, composed, and respectful manner.
  • Excellent time-management skills.
  • Ability to practice nursing using evidence and analytical skills, with strong critical-thinking skills.

Nice To Haves

  • Bachelor's degree in nursing.
  • At least 2 years of nursing experience with disease-specific experience.
  • Outpatient care or care coordination experience.

Responsibilities

  • Serve as a subject matter expert in patient navigation and improve timeliness and access to care.
  • Collaborate with program leaders and administration to review community needs assessment data and identify opportunities to improve navigation processes and programs.
  • Provide relationship-based, patient-centered care that reflects population-specific needs and adapts service delivery with an understanding of diversity.
  • Participate in navigation team growth and development, contribute expertise to program needs, and provide cross-coverage and subject matter support.
  • Apply the nursing process and evidence-based practice, using analytical and critical thinking to individualize care and coordinate effective partnerships.
  • Coordinate and document safe, quality patient care, including interdisciplinary communication, rounds, case reviews, inpatient navigation visits, and coordination with case management.
  • Promote timely documentation and a respectful, inclusive clinical environment.
  • Collaborate with the healthcare team and practice in a fiscally responsible manner that supports recruitment and retention.
  • Participate in performance improvement and shared governance, engaging relevant stakeholders and interdisciplinary teams.
  • Coordinate care recommended by specialty clinics and multidisciplinary care rounds within the nurse navigator's scope, and identify and address gaps in services and resources.
  • Complete initial and ongoing professional competency assessments, mandatory education, and population-specific education.
  • Serve as a preceptor or mentor for professional nurses and other staff or students.
  • Keep informed about developments affecting cancer care and participate in local, state, and national oncology and navigation professional practice opportunities.
  • Promote evidence-based practice, nursing research, and performance improvement in nursing.
  • Follow organizational policies, procedures, navigation competencies, and applicable legal, regulatory, accreditation, and safety standards.
  • Participate in data collection, raise relevant clinical questions, consult appropriate experts, and use evidence and resources to address practice questions.
  • Support efficient and effective use of human and material resources, including approved support in additional areas when needed.
  • Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.
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