Nurse Navigator

Pomerene Hospital•Millersburg, OH

About The Position

Pomerene Hospital is seeking a Nurse Navigator to serve as the intermediary and point of contact for patients, caregivers, families, referring physicians, and community members. The Nurse Navigator facilitates patient flow through the healthcare continuum by coordinating appointments and helping patients access clinical and supportive care services. In collaboration with multidisciplinary care teams, the role helps coordinate care for adult and pediatric patients. The position aims to eliminate barriers and improve patient experience and communication, access to appropriate healthcare, quality and health outcomes, and access to comprehensive services. The Nurse Navigator proactively identifies community needs related to education, screening, support, referrals, care coordination, and other necessary assistance. The role is part of the team working toward organizational strategies and goals for Amish Services.

Requirements

Be a Licensed Practical Nurse or Registered Nurse in the state of Ohio.
Speak fluent Pennsylvania Dutch.
Demonstrate cultural competence and a passion for serving the community.
Be flexible and organized, with strong interpersonal, communication, and prioritization skills.
Be willing to travel as needed.
Exhibit Pomerene's “I am Pomerene” values.
Have BLS certification.
Have ACLS certification or be willing to obtain it.

Responsibilities

Provide personalized, patient- and family-centered care to eliminate barriers and ensure high-quality care.
Work as an integral part of the team to meet organizational strategies and goals for Amish Services.
Educate patients and coordinate care concerning diagnoses, treatment options, courses of treatment, and available resources.
Work with multidisciplinary teams to ensure safe handoffs and coordination of care between facilities and within Pomerene.
Coordinate appointments and related multidisciplinary services, including physicians, consultations, and supportive care services; accompany patients to appointments as needed.
Work with the Care Team to identify at-risk patients and help facilitate appropriate screening processes.
Track program data and outcomes and identify gaps to improve patient care across the continuum.
Perform other duties as assigned or required.