Nurse Manager Pediatric Emergency Department

Intermountain Health•Lehi, UT

2d•$52 - $80•Onsite

About The Position

The Nurse Manager oversees and supervises nursing operations in the Pediatric Emergency Department, typically for one unit. The role is accountable for developing departmental structure, processes, and outcome standards while ensuring excellent patient care, meeting financial objectives, and fostering leadership development. Work is distributed across tactical activities (50%), operational responsibilities (40%), and strategic work (10%). The manager oversees the clinical nursing environment, contributes to strategic planning and day-to-day operations, and upholds standards of care. This position reports to a Nurse Director and is full-time, Monday through Friday, primarily during business hours, with some evening and weekend responsibilities as needed. The department is at Primary Children’s Hospital in Lehi, Utah. The role champions efficient, effective, safe, and compassionate nursing care; facilitates collaborative decision-making; manages budgets and resources; and promotes employee engagement, recruitment, retention, and competency. It partners with physicians and supports student nurse activities, staff mentorship, professional development, community participation, and the implementation of organizational vision and values. The role also monitors patient satisfaction and coordinates performance and compliance with patient safety initiatives and applicable regulatory and accrediting bodies.

Requirements

Bachelor’s degree in nursing (BSN) from an accredited institution.
Current Registered Nurse license in the state of practice; valid compact licenses must be transferred to the state of practice within 60 days of starting employment.
Basic Life Support (BLS) certification for Healthcare Providers.
Leadership or supervisory experience.
Complete Intermountain Health’s required leadership training and development courses within one year of accepting the leadership position.
At least 2 years of clinical experience.

Nice To Haves

Specialty certification.
Demonstrated experience in the area of oversight.
Licensed RN experience in an Emergency Department and/or high-acuity setting.

Responsibilities

Champion effective use of resources to ensure nursing care is efficient, effective, safe, compassionate, and consistent with current practice standards.
Facilitate collaborative decision-making, contribute departmental perspectives to executive decisions, and keep staff informed about executive-level activities.
Assist in developing, implementing, and managing the unit’s annual capital, operating, and personnel (FTE) budgets; manage expenses to meet financial goals.
Model and foster professionalism and employee engagement.
Ensure staffing is competent and sufficient to meet patient care needs, including hiring, orientation, retention, and employee satisfaction.
Ensure new-skill training and annual competency verification are completed, providing mentorship and professional educational opportunities as delegated.
Evaluate staff competency through performance reviews and peer reviews.
Coordinate performance and compliance with patient safety initiatives and applicable federal, state, regulatory, accrediting, and certifying bodies.
Facilitate nursing staff access to resources such as nurse practitioners, expanded-role RNs, and specialty roles.
Promote integration of Healing Commitments and Healing Connections in patient care.
Monitor and improve patient satisfaction using service metrics and national benchmarks, developing and implementing action plans.
Partner with physicians at the unit level to achieve clinical, operational, and service goals.
Support the Nurse Director in overseeing, organizing, and facilitating student nurse activities.
Support staff participation in community organizations, including volunteer health clinics, health fairs, and nonprofit advisory boards.