Nurse Manager Pediatric Emergency Department

Intermountain Health•Lehi, UT

1d•Onsite

About The Position

The Nurse Manager for the Pediatric Emergency Department manages and supervises nursing operations, collaborating with nursing leaders, facility managers, and other departments to support excellent patient care, financial objectives, and leadership development. The position is accountable for developing departmental structure, processes, and outcome standards, typically for one unit. Work is distributed across tactical activities (50%), operational activities (40%), and strategic activities (10%). Tactical work includes day-to-day staffing and equipment availability; operational work includes budget management, supply acquisition, and employee performance evaluations; strategic work includes developing goals aligned with the Intermountain/Regional Strategic Plan and holding employees accountable for those goals. The role oversees the clinical nursing environment and contributes to strategic planning, daily operations, and standards of care. It facilitates collaborative problem-solving and decision-making, advocates for resources, promotes professional independence and shared decision-making, and implements the organization's vision and values. The Nurse Manager reports to a Nurse Director and supports that leader in overseeing student nurse activities. The position manages the unit's annual capital, operating, and personnel budgets; supports recruitment, orientation, retention, employee engagement, and satisfaction; and ensures staffing sufficiency and competency. It provides or arranges mentorship, educational opportunities, annual competency verification, and performance and peer reviews. It also coordinates compliance with patient safety initiatives and applicable regulatory and accrediting bodies, promotes effective use of nursing resources, and partners with physicians to achieve clinical, operational, and service goals. The Nurse Manager champions efficient, effective, safe, compassionate nursing care in accordance with current practice standards and the organization's Healing Commitments and Healing Connections. The role monitors patient satisfaction using service metrics and national benchmarks, develops action plans to improve outcomes, and supports staff participation in community organizations. This is a full-time position, scheduled for 40 hours per week, Monday through Friday, primarily during business hours, with some evening and weekend responsibilities as needed. The department is the Pediatric Emergency Department at Primary Children's Hospital in Lehi, Utah. The listed hourly range is $51.73–$79.87, with the actual rate dependent on experience. The posting describes scope levels: Level 1 manages fewer than 50 employees or a department operating Monday through Friday; Level 2 (Nurse Manager-Complex) manages more than 50 employees or more than two departments and a department operating 24/7. Scope variances require demonstrated complexity and scope and iNet approval.

Requirements

Bachelor's degree in nursing (BSN) from an accredited institution.
Current Registered Nurse license to practice in the state of practice; valid compact licenses must be transferred to the state of practice within 60 days of starting employment.
Basic Life Support (BLS) certification for Healthcare Providers.
Leadership or supervisory experience.
At least 2 years of clinical experience.
Complete Intermountain Health's required leadership training and development courses within one year of accepting the leadership position.
Skills in leadership, communication, problem-solving, financial acumen, clinical knowledge, resource management, patient safety, mentorship, and community outreach.

Nice To Haves

Specialty certification.
Demonstrated experience in the area of oversight.
Licensed RN experience in an Emergency Department and/or high-acuity setting.

Responsibilities

Manage and supervise nursing department operations and develop departmental structure, processes, and outcome standards.
Oversee the clinical nursing environment and contribute to strategic planning, daily operations, and standards of care.
Manage staffing and equipment availability and acquire supplies to support patient care.
Assist with developing, implementing, and managing annual capital, operating, and personnel (FTE) budgets; manage expenses to meet department financial goals.
Promote professionalism and employee engagement.
Recruit, hire, orient, retain, and support employee satisfaction to ensure sufficient competent staff for patient care needs.
Provide mentorship and professional educational opportunities, and ensure new-skill training and annual competency verification are completed as delegated.
Evaluate staff competency using performance reviews and peer reviews.
Coordinate performance and compliance with patient safety initiatives and applicable federal, state, regulatory, accrediting, and certifying requirements, including Joint Commission, OSHA, CMS, and DOPL.
Facilitate nursing staff access to resources such as nurse practitioners, expanded-role RNs, and other specialty roles.
Promote the integration of Healing Commitments and Healing Connections in patient care.
Monitor patient satisfaction using service metrics and national benchmarks, and develop and implement action plans to achieve desired outcomes.
Partner with physicians at the unit level to achieve clinical, operational, and service goals.
Support the Nurse Director in overseeing, organizing, and facilitating student nurse activities.
Support staff participation in community organizations, including volunteer health clinics, health fairs, and nonprofit advisory boards.
Facilitate collaborative decision-making and problem-solving, advocate for resources, contribute departmental perspectives to executive decisions, and keep staff informed about executive-level activities.
Develop goals aligned with the Intermountain/Regional Strategic Plan and hold employees accountable for those goals.