Nurse Manager - Quality and Patient Safety

Veterans Health Administration • Temple, TX

5d • Onsite

About The Position

The Nurse Manager leads and supervises nursing staff and oversees assigned nursing-unit operations, ensuring safe, high-quality, evidence-based patient care across the continuum. The role includes managing staff development, performance evaluation, and scheduling; coordinating care; monitoring unit performance and resource use; and ensuring compliance with regulatory, accreditation, and organizational standards. The Nurse Manager applies clinical judgment to guide staff through complex situations and supports teamwork, communication, and a positive work environment.

CTVHCS is implementing the VA-wide Whole Health System of Care, shifting from a disease-focused, episodic, and siloed approach toward interdisciplinary, holistic care that emphasizes self-care and the Veteran’s broader well-being. The role supports this cultural change and the integration of conventional care with Complementary and Integrative Health approaches to improve lifelong health and well-being as defined by Veterans.

This is a full-time, onsite position with a schedule of 6:30 a.m. to 3:00 p.m. Telework and virtual work are not available. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or an eligible equivalent pathway described in the announcement.
• Current, full, active, and unrestricted professional nurse registration in a U.S. State, Territory, Commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Meet the applicable education, experience, and dimension criteria for the assigned Nurse grade and level.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited under VA policy.
• Applicants tentatively selected for a testing-designated position must undergo urinalysis for illegal drug use; refusal results in denial of employment.
• Selective Service registration is required for males born after December 31, 1959.
• Subject to background and security investigation; selected applicants must complete online onboarding and provide acceptable identification for pre-employment requirements.
• Pass a pre-employment medical evaluation.
• Participate in the seasonal influenza vaccination program.
• May be required to serve a probationary period and complete all application requirements in the Required Documents section.
• Physical ability to perform the stated demands, which may include lifting and carrying loads up to and above 45 pounds; pushing, pulling, reaching, walking, standing, sitting, bending, grasping, fine manipulation, and twisting; and meeting the listed vision, hearing, coordination, and stability requirements.

Nice To Haves

• Evidence of Belt/Systems Redesign training, experience, or certification.
• Coach/Mentor certification.
• Professional Governance participation.
• Project or Change Management experience or training; a combination of experience and training is acceptable.
• Evidence-Based Practice experience or training; a combination of experience and training is acceptable.
• Five to ten years as a registered nurse and three to five years as a Nurse Manager.
• Excellent communication and presentation skills.
• Understanding of Higher Reliability principles.
• One to three years of Patient Safety or Quality experience.

Responsibilities

• Oversee daily operations of assigned nursing units and ensure safe, high-quality patient care.
• Supervise, train, and evaluate nursing staff; manage performance and scheduling.
• Coordinate patient care delivery with a focus on education, safety, and satisfaction.
• Collaborate with interdisciplinary teams to improve processes and patient outcomes.
• Ensure compliance with regulatory, accreditation, and organizational standards.
• Implement evidence-based practices and lead quality improvement initiatives.
• Promote teamwork, effective communication, and a positive work environment.
• Apply clinical expertise and judgment to guide staff in managing complex situations.
• Monitor unit performance, resource use, and patient experience metrics.
• Support staff development through coaching, mentoring, and professional growth activities.
• Support the Whole Health System of Care’s interdisciplinary, holistic approach to Veteran well-being.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401K with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree