Manager Patient Safety and Quality

LCMC Health • New Orleans, LA

19d

About The Position

LCMC Health is seeking an RN leader to oversee its Patient Safety Program and foster a culture of safety for patients and team members. The Manager partners with leaders, physicians, and frontline staff to identify risks, investigate safety events, implement improvements, and ensure compliance with regulatory and accreditation standards. The role advances organizational safety and drives meaningful change.

The position is based at University Medical Center, an academic medical center and regional safety-net hospital within LCMC Health. The listed work shift is days.

Requirements

• Bachelor's Degree in Nursing (BSN).
• Current Louisiana RN License.
• Minimum of 3 years of healthcare experience.
• Ability to obtain Certified Professional in Patient Safety (CPPS) certification within 12 months of hire.

Nice To Haves

• Master's Degree in Nursing.
• Experience in patient safety, quality improvement, accreditation, risk management, or regulatory compliance.
• Knowledge of RCA, FMEA, and performance improvement methodologies.

Responsibilities

• Lead and manage the organization's Patient Safety Program.
• Monitor patient safety events and support investigations, root cause analyses (RCAs), and corrective action planning.
• Facilitate proactive risk assessments, including Failure Mode and Effects Analyses (FMEA).
• Analyze and report patient safety data, trends, and performance metrics.
• Collaborate with leaders and teams to implement safety initiatives and process improvements.
• Develop and deliver patient safety education and awareness programs.
• Ensure compliance with Joint Commission, CMS, state, and federal patient safety requirements.
• Serve as a trusted resource for patient safety best practices across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager