Nurse Manager (Community Based Outpatient Clinic-Palm Desert)

Veterans Health Administration • Palm Desert, CA

9h • Onsite

About The Position

The Nurse Manager (NM) is the designated first-line supervisor accountable for the operation of assigned units and provides coverage for other Nurse Managers as needed. The NM provides and directs holistic care for patients generally aged 18 through geriatric years, considering their diagnoses and physical, psychosocial, spiritual, and cultural needs. The role may include covering for absent team members and coordinating patient admissions, discharges, and transfers.

The NM directs staff orientation, training, development, and performance evaluation, serving as a role model, educator, practitioner, and supervisor. The position collaborates with interdisciplinary team members to improve care outcomes, remove barriers, and implement evidence-based programs and processes. The NM supports culturally competent care, high-quality and cost-effective outcomes, professional development, accountability, and an inclusive workplace. The position contributes to care delivery models and environmental design, aligns clinical objectives with organizational strategy, and ensures compliance with regulatory and accreditation standards, policies, directives, and standard operating procedures.

The role is based at the Community Based Outpatient Clinic in Palm Desert, California. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; the tour may change based on facility needs. Telework and virtual work are not available. Relocation or recruitment incentives may be available.

Requirements

• Graduate of an accredited professional nursing program, or meet the stated qualifying education pathway for nursing registration.
• Current, full, active, and unrestricted registered nurse license in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Basic written and spoken English proficiency.
• Meet the applicable education, experience, scope, and dimension criteria for the assigned Nurse grade and level.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Meet pre-employment conditions, including urinalysis drug screening for selected applicants in testing-designated positions, background/security investigation, onboarding, and a physical evaluation/examination.
• Participate in the seasonal influenza vaccination program.
• Submit a transcript when relying on education to qualify; foreign education requires the stated equivalency documentation.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Primary care clinic experience.
• Nurse Manager or leadership experience.
• Outpatient clinic experience.

Responsibilities

• Lead and oversee operations of assigned units and provide coverage for other Nurse Managers as needed.
• Direct staff orientation, training, development, and evaluation of individual staff performance.
• Provide leadership as a role model, educator, practitioner, and supervisor to the team.
• Collaborate with interdisciplinary team members to improve care outcomes, remove barriers, and implement evidence-based programs and processes.
• Promote culturally competent care and a culture of accountability for high-quality, cost-effective outcomes.
• Build alliances across the care continuum through active listening, engagement, and emotional intelligence.
• Contribute to the development of care delivery models and environmental design to support evidence-based, accessible, affordable, and equitable patient care.
• Ensure compliance with accreditation and regulatory standards, directives, policies, and standard operating procedures.
• Align nursing and clinical objectives with organizational strategic outcomes and participate in strategy planning and execution.
• Promote an inclusive workplace that values diversity.
• Provide peers with constructive feedback and support colleagues through knowledge sharing to provide safe, quality nursing care.
• Foster a safe and supportive environment for healthcare professionals’ development.
• Contribute a professional nursing perspective to interdisciplinary team discussions.
• Provide and direct patient care, and as needed cover for team members and coordinate admissions, discharges, and transfers.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days annual leave, 13 days sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k), with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs may be carried into retirement.
• Relocation or recruitment incentives may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree