Nurse Manager (RN) MUSC Marion Medical-Surgical/IMCU Unit - FT

Medical University of South Carolina

About The Position

The Clinical Manager is accountable for the day-to-day operational performance of a single acute care unit. This role ensures consistent delivery of high-quality, safe nursing care through effective staffing practices, staff engagement, unit workflow standardization, and daily monitoring of patient experience and clinical quality indicators. The Clinical Manager leads through nurse leaders and works collaboratively with interdisciplinary partners to sustain compliance, readiness, and continuous improvement. The position guides the Medical-Surgical/IMCU Unit at MUSC Marion Medical Center, overseeing unit operations, staffing and scheduling, employee engagement, patient experience, clinical quality and safety, compliance and readiness, and communication and collaboration with unit and hospital partners.

Requirements

Bachelor of Science in Nursing (BSN) required.
Prior Clinical Manager experience or equivalent unit leadership experience in an acute care hospital demonstrating the ability to manage unit operations and support clinical performance.
Licensed to practice as a professional nurse in South Carolina or under a Compact Licensure Agreement.
AHA BLS Certification.
Strong understanding of acute care nursing operations, safety practices, and quality improvement.
Strong leadership and coaching skills, including the ability to hold staff accountable while maintaining engagement.
Ability to manage staffing, workflow, and daily operational priorities with integrity and consistency.
Ability to analyze unit performance data, including clinical quality indicators and patient experience, and drive action.
Strong communication and interdisciplinary collaboration skills.
Sound judgment and escalation decision-making to protect patient safety.

Nice To Haves

Master’s degree in Nursing or Healthcare Administration preferred.
Board certification in the relevant specialty area required within one year of starting the role, as applicable to the role or unit specialty.

Responsibilities

Ensure reliable unit operations across shifts through clear workflow expectations, rounding, and problem resolution.
Maintain standards for safe care delivery, communication, and escalation.
Coordinate unit readiness for patient flow needs and unit-based priorities with department leadership.
Oversee daily staffing management, monitor schedule coverage, make staffing adjustments, and ensure appropriate skill mix.
Support recruitment, onboarding, and credentialing with HR and Nursing Leadership.
Build a culture of accountability, respect, and teamwork.
Support performance improvement plans and staff coaching in collaboration with leadership.
Reinforce professional standards, policies, and expected behaviors through consistent communication and presence.
Encourage engagement through recognition, empowerment, and transparent feedback.
Monitor patient experience trends and ensure unit actions align with established goals.
Reinforce communication standards for patients and families, interdisciplinary communication, and discharge expectations.
Support service recovery to address concerns promptly and effectively.
Monitor relevant clinical quality indicators, including safety events, falls, infection prevention indicators, and documentation timeliness.
Lead day-to-day huddles and unit-based trend reviews to support early intervention.
Ensure adherence to clinical protocols, escalation pathways, and corrective actions for identified gaps.
Ensure compliance with nursing policies, clinical standards, regulatory requirements, and internal audit expectations.
Support survey readiness, documentation integrity, and unit-based readiness activities.
Ensure staff competencies are current and required training is completed.
Provide the Director timely updates on unit performance, risks, staffing needs, and improvement progress.
Collaborate with case management, pharmacy, hospital operations, quality and safety teams, and other interdisciplinary partners to remove barriers to safe, timely care.
Maintain consistent communication during shift changes and leadership rounds.