Nurse Manager

Caring Health Center•Springfield, MA

74d•Onsite

About The Position

The Nurse Manager will supervise nursing staff, direct patient care activities, and ensure compliance with standards of care. This role involves guiding and evaluating clinical staff, monitoring quality and productivity, and coordinating nursing coverage across all Caring Health Center sites. The Nurse Manager will also cooperate in implementing administrative initiatives, participate in quality improvement meetings, and assist in developing QI/PI and Risk Management programs. Additionally, this position involves reporting data to various agencies, directing training for regulatory compliance and health education, and performing other job-related duties as assigned.

Requirements

Massachusetts licensure as an RN
ASN required
3-5 years in health care setting
Supervisory experience with nursing teams, case managers, and professional staff
Leadership experience in community-based care/primary care
Demonstrated ability to work in fast paced environment
Ability to present cases at interagency meetings and to represent CHC with employees, representatives of outside agencies, and the general public
Ability to function independently, consulting with clinical and non-clinical staff, prioritizing job responsibilities and helping those involved in common projects to achieve milestones according to project time-lines
Prior experience and knowledge of Quality and Performance Improvement Concepts, methodologies, and activities
Demonstrated interpersonal relationship skills
Reliable and professional in behavior and appearance
Community Health Center or Physician office experience required
Strong interest in addressing the health care needs of low income or medically underserved populations
Excellent written and verbal communication skills

Nice To Haves

BSN preferred

Responsibilities

Supervise nursing staff including RN, LPN, MA, and Case Managers (in conjunction with the CNO)
Directs and participates in patient care activities (as needed) by ensuring compliance with standards of care
Guides and evaluates clinical staff practices, monitors quality and productivity within areas of responsibility and corrects or modifies deficiencies as appropriate
Monitors and maintains responsible staffing patterns, coordinates and cooperates with other CHC Managers to ensure nursing coverage for all Caring Health Center sites
Reviews and updates triaging protocols
Conducts regular performance evaluation of staff, recommends promotion and incentives or disciplinary action on staff members whenever appropriate to CNO
Cooperates in implementing administrative initiatives such as those related to ensuring capture of all revenues/billings, site audits by commercial insurers or government agencies and regular staff training for compliance with regulatory requirements (e.g. OSHA)
Meets regularly with CNO and with Leads in department on matters relevant to scope of responsibilities
Participates in monthly Quality Improvement meetings, activities, and serves as team leader
Assists in development of QI/PI and Risk Management programs and related measurement tools with Nurse Educator and CNO
Assists with identification and structure of work flow issues as they relate to improved process and increased quality outcomes
Assists in reporting of data and monitoring to Federal, state, Local and/or funders as needed
Participates with Nurse Educator and CNO to direct training for compliance with regulatory requirements, health education, and prevention services to staff
Participates with Nurse Educator and CNO in the proper planning of orientation for new employees
Perform other job-related duties as required or assigned