Nurse Manager, Day Shift, Transfer Center

Adventist HealthCare•Rockville, MD

22d•$89,357 - $134,035

About The Position

Shady Grove Medical Center seeks an experienced Nurse Manager for its Transfer Center who will support Adventist HealthCare’s mission of physical, mental, and spiritual healing. The Nurse Manager serves as the primary contact for transfers into and out of Adventist HealthCare and intra-facility transfers, coordinates with external entities, and arranges transportation resources when needed. The role supports physicians with emergent and non-emergent transfers, coordinates provider conference calls, and enters verbal or protocol orders and other necessary documentation in the EMR. The Nurse Manager manages the Transfer Center, sets expectations and resources for staff, and evaluates staff and center performance. The role provides departmental and organizational guidance on policies and procedures; demonstrates communication, conflict-resolution, team-building, and leadership skills; and investigates or helps resolve significant events affecting safe, patient-centered care. This is a full-time position scheduled for 36 hours per week, typically 7 a.m.–7:30 p.m. Monday through Friday on rotating days, with occasional evening work. Weekend work is not required; rotating holiday coverage is required according to the company holiday calendar. The Nurse Manager must be available for calls. The pay range is $89,356.80–$134,035.20.

Requirements

Baccalaureate degree in nursing.
3–5 years of work experience in an acute care setting.
Maryland RN license.
Active American Heart Association Basic Life Support (BLS) certification.

Nice To Haves

Two years of critical care experience preferred.
Two years of supervisory experience preferred.

Responsibilities

Serve as the primary contact for transfers into and out of Adventist HealthCare and intra-facility transfers, including coordinating with external entities.
Arrange transportation resources when necessary.
Manage the Transfer Center by setting staff expectations and evaluating staff and Transfer Center performance.
Assist physicians with emergent and non-emergent transfers and coordinate provider conference calls and other calls received.
Enter verbal or protocol orders and other necessary transfer documentation in the EMR.
Provide staff with appropriate expectations and resources for care.
Adhere to and remain current on organizational policies and procedures, and serve as a resource to nurses and others in the department and organization.
Investigate and assist with resolving near misses, adverse events, patient or family complaints, and other situations affecting timely, safe, patient-centered care.
Perform other duties as required.

Benefits

Work-life balance through nonrotating shifts.
Recognition and rewards for professional expertise.
Free employee parking.
Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up available.
Paid time off.
Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program (EAP) support.