Nurse Manager

Opportunities to Join Our Amazing Team•Tewksbury, MA
•Onsite

About The Position

Casa Esperanza's Conexiones program is a 32-bed facility providing Individualized Treatment Services Program (ITS), which includes integrated acute treatment services, withdrawal management, and clinical stabilization services (CSS) for adults with co-occurring substance use and mental health treatment needs. Located at Tewksbury Hospital, the program offers inpatient addictions and mental health treatment in a safe environment, delivered by a multidisciplinary team under the direction of a Medical Director. The program focuses on building a foundation for sustainable recovery and a healthy lifestyle through individualized treatment plans, evidence-based practices, and aftercare planning. This role involves providing leadership and supervision for all Nursing, Unit Management, and Recovery Specialist Staff. The Nurse Manager will collaborate with the Medical Director, NP Medical Director Designee, and PMHNP to lead the nursing team, ensure high-quality patient care, implement physician orders, manage medications, monitor vital signs, and maintain accurate medical records. Responsibilities include observing patients, providing timely care and documentation, coordinating care, and advising Case Managers on community placement.

Requirements

  • Massachusetts Licensed Registered Nurse
  • Bilingual: Spanish/English preferred
  • Supervision Responsibilities: nurses, unit managers and recovery specialists as delegated by Medical Director/ Designee
  • Knowledge of EHR systems
  • Ensure patient confidentiality in accordance with all federal, state, and local laws and regulations
  • Knowledge on best practices associated from the American Society of Addiction Medicine
  • Knowledge of Medication Assisted Treatment for substance use disorders
  • Knowledge of Substance Use Disorder
  • Leadership; interpersonal communication; clinical-administrative care; problem solving; and knowledge and understanding of the work environment

Responsibilities

  • Oversee the daily operations of the nursing and recovery specialists teams.
  • Collaborate with the Conexiones Program Director to continue the development of Nursing SOPs.
  • Mentor and guide staff, including training and onboarding of new hires.
  • Provide daily hands-on coaching, working side-by-side with team members.
  • Develop and implement patient care plans.
  • Delegate tasks and coordinate patient care.
  • Provide guidance and support during challenging situations.
  • Collaborate with Medical Director Designee and Program Director to conduct job interviews and performance evaluations.
  • Alert physicians when conditions worsen or if abnormalities arise.
  • Ensure responsibilities regarding Duty to Warn and Mandated Reporting are fulfilled.
  • Demonstrate responsibility regarding punctuality and attendance to assure staff availability.
  • Create staff schedules and assign nurses, unit managers, and recovery specialists to patients or tasks.
  • Monitor supply and equipment levels.
  • Ensure compliance with healthcare regulations and standards.
  • Manage QA/QI medication and inventory needs in compliance with DPH/MCSBR/SAMHSA/DEA regulations.
  • Maintain a safe environment for patient care.
  • Engage the team in regular quality improvement activities.
  • Cover open shifts in the event no other medical staff can be secured.
  • Work closely with physicians and other healthcare providers.
  • Serve as a liaison between nurses, patients, physicians, and staff.
  • Attend staff huddles and daily rounds to discuss patient and unit status.
  • Communicate effectively with staff and patients.
  • Work closely with the clinical team during MDT meetings to provide medical insight.
  • Collaborate with the Medical Director/MD Designee/PMHNP for medication reconciliation.
  • Collaborate with community providers for medication refills and reconciliation.
  • Collaborate with counselors to ensure proper medication management and planning.
  • Work directly with Medical Director/Designee on medication errors and monitoring procedures.
  • Support Unit Managers and Recovery Specialists on medication monitoring procedures.
  • Complete Nursing Assessments, COWS, CIWA Assessments upon admission.
  • Ensure monitoring of vitals and withdrawal symptoms.
  • Complete medical clearance exam at time of intake to establish ASAM 3.5 or ASAM 3.7.
  • Ensure PRN standing orders for medication interventions.
  • Complete Medication Monitoring and all required documentation.
  • Complete Medication Counts at start and finish of shift.
  • Complete evaluations based on client request for medical attention, emergency and non-emergency triage, and physical/mental health rounds.
  • Keep electronic health records up to date.
  • Educate clients on their current medical diagnosis, needs, and medical histories, and medication information and usages.
  • Lead or co-lead client groups, as required.
  • Attend mandatory training to update knowledge base.
  • Assist in developing nursing and medication records on each client.
  • Monitor and administer PRN medications and prescribed medication regimen.
  • Ensure smooth transitions regarding continuity of care and medication management of patients during discharge process.
  • Perform supervision tasks as assigned.

Benefits

  • Holiday Pay (12 days per year + 1 floating holiday)
  • Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five
  • Sick Pay - 10 paid days per year
  • Long/Short-Term Disability Paid by Company
  • Life Insurance
  • Health Insurance (Medical, Dental, Vision)
  • Health Reimbursement Arrangement (HRA)
  • FSA/DCA (Flexible Spending Account & Dependent Care)
  • ComPsych Guidance Resources - EAP
  • Educational Opportunities
  • Tuition Remission
  • Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
  • Career Advancement Opportunities
  • Increased Salary for Credentials
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