Nurse Manager - Specialty Outpatient Clinic

Veterans Health Administration•Jacksonville, FL
•Onsite

About The Position

The Nurse Manager (NM) is the designated first-line supervisory authority and is responsible and accountable for the operation of their assigned units and provides coverage for other NMs as needed. The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor, providing leadership to the team. The Nurse Manager (NM) functions as a clinical expert and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Functions or scope of assigned duties include, but are not limited to: Organizes care delivery for the clinic programs in collaboration with the interdisciplinary team in a manner that promotes continuity and accountability for patient care. Provides direct care to the clinic patient(s). Participates in the development of Service Line/Service philosophy, objectives, policies, and procedures. Responsible for ensuring that philosophy, objectives, and necessary policies and procedures are implemented. Implements procedures and monitors compliance by staff members. Initiates and leads program planning and problem identification/resolution leading to an improvement of care for the clinic program and unit. Manages assigned resources and identifies creative strategies to increase efficiency within area(s) and program. Evaluates unit-based staffing needs in terms of quantity and practice level of personnel required. Prepares reports and analyzes data to ensure resources are efficiently used, while providing quality care in assigned area(s). Takes a leadership role in providing input and participating in the budgetary process at the area(s) and service level. Evaluates the need for new equipment, plans for future equipment, and space needs on the unit. Explores and evaluates equipment options and completes preparation of required request. Manages assigned control funds. Collaborates with other professionals to participate in recruitment and retention of quality staff. Guides and counsels staff with supervisory consultation. Addresses performance issues and conduct problems in a timely manner. Completes performance appraisals and proficiency reports in a timely manner, allowing for staff participation in the evaluation process. Recognizes and rewards positive performance and outcomes. Monitors standards of care and practice application in assigned area(s) and initiates/leads changes as appropriate Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.

Requirements

  • English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing ( ACEN ) or The Commission on Collegiate Nursing Education ( CCNE ); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware ( ICD ).
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
  • Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • You may be required to serve a probationary period.
  • As a condition of employment for accepting this position, you will be required to serve a 2-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Nice To Haves

  • Bachelor's or Master's in Nursing.
  • Minimum of 5 years of clinical nursing experience.
  • Experience in management or leadership in an expanded role.
  • BLS certification.
  • Experience in leadership, including work with data collection, staffing, and TJC requirements.
  • Certification in management (ANCC) or area of clinical expertise.

Responsibilities

  • Organizes care delivery for the clinic programs in collaboration with the interdisciplinary team in a manner that promotes continuity and accountability for patient care.
  • Provides direct care to the clinic patient(s).
  • Participates in the development of Service Line/Service philosophy, objectives, policies, and procedures.
  • Responsible for ensuring that philosophy, objectives, and necessary policies and procedures are implemented.
  • Implements procedures and monitors compliance by staff members.
  • Initiates and leads program planning and problem identification/resolution leading to an improvement of care for the clinic program and unit.
  • Manages assigned resources and identifies creative strategies to increase efficiency within area(s) and program.
  • Evaluates unit-based staffing needs in terms of quantity and practice level of personnel required.
  • Prepares reports and analyzes data to ensure resources are efficiently used, while providing quality care in assigned area(s).
  • Takes a leadership role in providing input and participating in the budgetary process at the area(s) and service level.
  • Evaluates the need for new equipment, plans for future equipment, and space needs on the unit.
  • Explores and evaluates equipment options and completes preparation of required request.
  • Manages assigned control funds.
  • Collaborates with other professionals to participate in recruitment and retention of quality staff.
  • Guides and counsels staff with supervisory consultation.
  • Addresses performance issues and conduct problems in a timely manner.
  • Completes performance appraisals and proficiency reports in a timely manner, allowing for staff participation in the evaluation process.
  • Recognizes and rewards positive performance and outcomes.
  • Monitors standards of care and practice application in assigned area(s) and initiates/leads changes as appropriate
  • Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care.
  • Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.

Benefits

  • Competitive salary, regular salary increases, potential for performance awards
  • 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
  • Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  • Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
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