Nurse Manager - Medical Surgical/Telemetry

Tenet Healthcare Corporation•Sunnyvale, TX

1d•Onsite

About The Position

Baylor Scott & White Medical Center - Sunnyvale is seeking a Nursing Manager to provide leadership and oversight to the Medical/Surgical Unit. The role ensures optimal patient care through coordination of clinical activities, staff supervision, personnel leadership, and department organization. The manager oversees staffing, scheduling, patient flow, quality outcomes, employee development, and departmental communication. The role includes hiring and onboarding staff, coaching and developing employees and supervisors, addressing complaints and performance issues, maintaining a safe work environment, and managing labor and supply costs. The manager also contributes to unit policies and procedures, participates in hospital committees as appointed, and performs additional duties assigned by the CNO. Baylor Scott & White Medical Center - Sunnyvale is an acute care hospital serving Sunnyvale, Texas, and surrounding communities. The hospital emphasizes improving patients’ and families’ experiences and supports team members’ career and personal goals.

Requirements

Graduation from an accredited school of professional nursing and completion of a BSN.
Three to five years of experience as a supervisor and acute-care clinical skills.
Current professional nurse license issued and/or recognized by the Texas Board of Nurse Examiners.
Current BLS and ACLS certifications.
Ability to communicate in English verbally and in writing.
Computer skills and knowledge of Microsoft Word, Excel, Visio, and Outlook.
Strong leadership, communication, and organizational skills.
Current regulatory knowledge, including CMS and Joint Commission requirements, and current evidence-based practice knowledge.
Strong experience with a service-excellence culture.

Nice To Haves

MSN.
ARDCS or CCI certification.
Additional language skills.

Responsibilities

Provide leadership and oversight to the Medical/Surgical Unit, coordinating clinical activities, supervising staff, and organizing the department.
Prioritize work effectively, communicate with patients and healthcare providers, and make timely clinical decisions and judgments.
Provide input into the formulation of Medical/Surgical Unit policies and procedures.
Pursue personal continuing education and development, and attend meetings, workshops, and conventions.
Serve on hospital committees as appointed and perform additional duties assigned by the CNO.
Provide direct, action-oriented feedback and address situational problems promptly, including making difficult or unpopular decisions when necessary.
Keep current with industry events, trends, competition, and market information that may affect the business unit.
Maintain a safe work environment and submit professional reports and assignments.
Hire qualified internal or external candidates, complete 60- and 90-day check-ins, and align mentors and preceptors for new hires.
Develop employees through challenging assignments, career planning, development plans, coaching, delegation, and support for greater responsibility and autonomy.
Give clear direction, delegate appropriately, distribute workloads, and maintain ongoing communication with employees.
Present and develop new ideas, exercise judgment about major changes, and facilitate brainstorming.
Communicate and model the hospital’s Mission, Vision, and Values.
Gather appropriate information and consult relevant colleagues to make timely, effective decisions.
Build constructive relationships across diverse groups and use diplomacy to resolve tense situations.
Manage costs and budgets, evaluate labor and supply savings, review position control monthly, monitor overtime, and minimize contract labor.
Manage employee scheduling and staffing to meet patient needs, maintain safe staffing levels and appropriate skill mix, and support productivity and budget targets.
Apply fair and consistent scheduling and staffing policies, including shift patterns, overtime, weekends and holidays, days off, skill mix, and staff preferences.
Promote interdepartmental and intradepartmental communication through regular staff meetings and reinforce handoff communication and SBAR.
Counsel employees and take appropriate disciplinary action in accordance with hospital policy and the Code of Conduct.
Assess staff qualifications and competence through observation, shadowing, rounding, documentation audits, and annual competency completion.
Maintain time and attendance records and follow up promptly.
Investigate and resolve complaints, communicate follow-up to involved parties, and act on Employee Engagement survey results.
Provide direction to House Supervisors and Shift Managers to enhance patient flow across departments and shifts.
Use factual data to resolve patient- and staff-related conflicts and respond promptly to assigned tasks and communications.
Drive departmental processes toward quality outcomes, including core measure compliance, and routinely share outcome metrics with staff.