Nurse Manager- Specialty

Veterans Health Administration • Phoenix, AZ

10d

About The Position

The Nurse Manager provides leadership and supervisory oversight for the new Infusion Department and Hematology/Oncology services, with accountability for personnel management, departmental operations, and clinical care delivery. The role oversees staffing, staff development, performance management, resource utilization, and quality and patient safety. The Nurse Manager applies specialized nursing knowledge to oversee all phases of the nursing process and promote evidence-based, age-appropriate, patient-centered care. In collaboration with interdisciplinary teams, cancer registry personnel, and external partners, the position supports care coordination, patient and family education, self-management, and patient satisfaction throughout the continuum of care.

The Nurse Manager is accountable for assigned units and may provide coverage for other Nurse Managers. The role directs staff orientation, training, development, and performance evaluation, and serves as a role model, educator, practitioner, and supervisor. The Nurse Manager collaborates across disciplines to improve care outcomes, remove barriers, and implement evidence-based programs and processes; contributes to care delivery models and environmental design; and aligns nursing and clinical objectives with organizational strategy. The role also supports accountability, ethical decision-making, regulatory and accreditation compliance, and high-quality, cost-effective care.

This is a full-time, non-virtual position. The department requires 8–9-hour workdays, with the tour subject to change based on facility needs. Telework, relocation incentives, and permanent change of station are not authorized. The position may involve nursing-related physical activity, including walking, bending, stooping, lifting, prolonged sitting or standing, and potentially transferring patients or objects using provided mechanical lifts and safe patient-handling protocols.

Requirements

• Graduate of an approved professional nursing program accredited by ACEN or CCNE, or qualifying equivalent education as specified in the posting.
• Current, full, active, unrestricted registered nurse license in a U.S. State, Territory, Commonwealth, or the District of Columbia.
• Basic written and spoken English proficiency.
• Meet the applicable education and specialized nursing experience requirements for the assigned Nurse grade and level.
• Comply with VA employment conditions, including U.S. citizenship or an applicable exception, background/security investigation, pre-employment physical evaluation, and seasonal influenza vaccination requirements.
• Complete the required online onboarding and application documentation.

Nice To Haves

• Cancer registrar experience.
• Management experience.
• Outpatient experience.
• Infusion and/or Hematology/Oncology experience.
• Master's degree in Nursing or a related field such as Business or Health Care Administration.
• Formal leadership experience.
• Ambulatory care experience.
• Microsoft PowerPoint, Excel, and Outlook skills.
• Data collection, management, analysis, and report filtering skills, including pivot tables.
• Basic Power BI and SharePoint skills.
• Policy writing and process improvement basics.
• One to three years of supervisory, charge nurse, or Nurse Manager experience in a surgical or ambulatory setting.
• Healthcare leadership experience.
• Experience managing high-volume outpatient workflows, regulatory standards such as AAAHC or Joint Commission, and staff scheduling.
• Experience leading nursing teams within a Shared Governance framework, fostering cultures aligned with Pathway to Excellence standards, and supporting organizational excellence through frontline staff engagement and workflow alignment.

Responsibilities

• Oversee assigned nursing units and provide coverage for other Nurse Managers as needed.
• Provide leadership and supervisory oversight for the Infusion Department and Hematology/Oncology services.
• Manage staffing, departmental operations, personnel, resources, clinical care delivery, quality, and patient safety.
• Direct staff orientation, training, development, and performance evaluation.
• Coordinate and supervise nursing care across the nursing process, using age-appropriate and evidence-based practices.
• Collaborate with interdisciplinary teams, cancer registry personnel, and external partners to coordinate care, educate patients and families, and support self-management and patient satisfaction.
• Collaborate with team members to remove barriers and implement evidence-based programs and process improvements.
• Promote accountability, ethical decision-making, and high-quality, cost-effective outcomes.
• Contribute to care delivery models and environmental design that support accessible, affordable, equitable, evidence-based patient care.
• Ensure compliance with accreditation and regulatory standards, directives, policies, and standard operating procedures.
• Align nursing and clinical objectives with organizational strategic outcomes and participate in strategy planning and execution.
• Promote a positive workplace aligned with the organization's vision and mission.
• Engage in professional organizations to enhance leadership and career growth.

Benefits

• Competitive salary and regular salary increases.
• Potential for performance awards.
• 50 days of paid time off per year, including 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree