Nurse Liaison (RN)-Hospice–Business Development

RVNAhealth•Ridgefield, CT

7d•Hybrid

About The Position

RVNAhealth is seeking an experienced Hospice Nurse Liaison (RN) to serve as both a clinical expert and business development professional, helping patients gain timely access to compassionate hospice services throughout Fairfield County, Connecticut. In this highly visible, community-based role, you'll partner with hospitals, skilled nursing facilities, assisted living communities, physician practices, oncology programs, and other healthcare providers to educate referral partners, identify hospice-appropriate patients, and facilitate seamless transitions into hospice care. If you're passionate about hospice, enjoy building meaningful professional relationships, and want to make a lasting impact on patients and families during life's most important moments, we'd love to meet you.

Requirements

Current Connecticut Registered Nurse (RN) license.
Minimum of three years of clinical nursing experience.
Valid driver's license and reliable transportation.
Ability to travel throughout RVNAhealth's service area.
Outstanding relationship-building and networking abilities.
Strong consultative sales and business development skills.
Excellent communication and presentation skills.
Compassion and confidence discussing serious illness and end-of-life care.
Strong organizational, analytical, and problem-solving skills.
Ability to work independently while managing multiple referral relationships.
Proficiency with Microsoft Office and CRM or referral management systems.

Nice To Haves

Experience in hospice, palliative care, home health, oncology, geriatrics, care transitions, or case management.
Previous healthcare business development, physician relations, hospice marketing, or community outreach experience.
Bachelor's degree in Nursing, Healthcare Administration, Business, or a related field.
Working knowledge of hospice eligibility criteria and the Medicare Hospice Benefit.

Responsibilities

Develop and maintain strong partnerships with hospitals, physicians, case managers, discharge planners, skilled nursing facilities, assisted living communities, oncology practices, and other referral sources.
Conduct regular outreach and facility visits to strengthen relationships and identify opportunities for hospice referrals.
Educate healthcare professionals on hospice philosophy, eligibility guidelines, Medicare hospice benefits, symptom management, and RVNAhealth services.
Represent RVNAhealth at community events, networking functions, healthcare meetings, and professional organizations.
Identify new referral opportunities and support strategic hospice growth initiatives.
Collaborate with leadership to achieve referral, census, and market development goals.
Identify patients who may benefit from hospice services based on disease progression and goals of care.
Collaborate with physicians and interdisciplinary care teams to facilitate timely hospice referrals and admissions.
Educate patients and families regarding hospice services, benefits, and end-of-life care options.
Support smooth transitions from hospitals, skilled nursing facilities, assisted living communities, and physician practices into hospice care.
Serve as a clinical resource regarding hospice eligibility, symptom management, advance care planning, and Medicare hospice benefits.
Coordinate closely with intake, admissions, and hospice clinical teams to ensure an exceptional referral-to-admission experience.
Monitor referral trends and identify opportunities to increase hospice awareness and utilization.
Maintain accurate referral documentation and activity within CRM and agency systems.
Provide leadership with market intelligence, referral feedback, and community insights.
Support educational initiatives focused on hospice, serious illness management, caregiver support, and advance care planning.