Nurse Implementation and Optimization Specialist

Intuitive Health•Plano, TX

21d•Remote

About The Position

Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. The Nurse Implementation and Optimization Specialist will support implementation efforts related to new ER and urgent care facilities opening in partnership with leading healthcare systems. Expert clinical- operational knowledge as well as strong relational skills are required. This is a highly interactive position working with many functional areas. Must have strong emergency room operations knowledge & learning ability to be able to affect the behavior of the clinical staff while supporting the adoption of the Intuitive operating model.

Requirements

Graduate of an accredited school of nursing. ADN, BSN, or MSN.
Unrestricted registered nurse license
Current ACLS certification
Current PALS/ENPC certification
Current BLS
Minimum of 5 years clinical experience, at least 3 years ER
Well versed in point of care laboratory testing, ED radiology testing and modalities.
Experience in ED flow management

Nice To Haves

Freestanding ER and urgent care experience preferred
ER Clinical Manager, Charge Nurse or other applicable leadership experience a plus.
Relevant Intuitive Health experience may be considered in lieu of certain experience requirements with the recommendation of the candidate’s direct supervisor. Internal candidates must meet the requirements of the Employee Transfer Policy, be in good standing, and demonstrate strong performance in their current role.

Responsibilities

Responsible for support, management, and execution of a wide scope of operational nursing and clinical processes and workflows as it relates to new facility openings and process improvement projects.
Provides detailed notes from observations, recommends solutions to problems and helps to drive performance improvement while working with facility staff and providers.
Troubleshoot with and for onsite staff to remove operational obstacles.
Provide coaching and encouragement to site level nursing staff using the Intuitive Operating Model Guide.
Elevate operational issues to Center Leadership and VP of Implementations. Wherever possible, include recommended solutions along with issues.
Communicate performance of new site operations status to key stakeholders, including Health System Leadership and Intuitive Health senior management.
Conduct post implementation analysis and create recommendations based on lessons learned.
Take a lead role in the pre-opening training for staff, “Day in the Life”.
Lead teams during operational efficiency “Deep Dive” projects onsite, identifying operational issues, propose solutions and assist staff with implementation and tracking of changes.
Design, develop, and present engaging educational materials and presentations to support training and implementation initiatives.