Nurse Education and Quality Control (RN) - Behavioral Health Services

Glens Falls Hospital • Glens Falls, NY

5d

About The Position

The Nurse Education and Quality Control RN supports Behavioral Health Services through clinical education, staff development, and quality and performance improvement. The role organizes, manages, and evaluates nursing orientation, competency, and continuing education programs; assesses learning needs; delivers education; and validates staff competence in accordance with unit-based standards and regulatory requirements. The educator partners with nursing leadership to develop and evaluate clinical transition programs and supports graduate and registered nurses through the hospital’s ANCC-accredited Nurse Residency Program. The position also provides consultation to nursing staff across shifts, supports unit-based orientation and preceptor development, and promotes clinical competence and high-quality patient care.

The role develops behavioral-health-specific training and educational resources, coordinates nursing student clinical experiences, facilitates an annual behavioral health skills fair, and supports staff certification and professional development. It also contributes to Magnet initiatives and specified clinical and technology projects, including CIT training, the Epic EMR transition, and Hema prompt and glucometer competencies.

For quality and performance improvement, the RN helps develop and revise evidence-based nursing policies and procedures, identifies system improvements with Nurse Managers, reviews clinical events, supports nursing peer review, and helps ensure compliance with regulatory requirements. The role conducts and reports unit audits, follows up on documentation, investigates Justice Center and OMH imports in NIMRS, follows up on HBIP measures, enters patient-characteristics survey data, and assists with DNV and OMH readiness tasks.

The stated base salary range is $36.56–$53.79 per hour, determined case by case based on experience, education, and certifications. The posting also describes competitive sign-on incentives, evening and overnight shift differentials, and cash payouts for achieving specialty clinical certifications.

Requirements

• Graduate of an accredited Registered Professional Nursing Program.
• Active, unrestricted New York State RN license.
• Active BLS certification or obtain it at time of hire.
• CIT/de-escalation training in hospital-approved verbal crisis intervention techniques is required upon hire/orientation for Behavioral Health, Emergency Department, and Crisis Services units.
• Demonstrated leadership skills, evidenced by previous experience.
• Computer skills in Microsoft Office.
• Knowledge of EMR systems.
• Knowledge of adult teaching and learning principles.
• Demonstrated ability to teach individuals and groups of learners.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain positive interpersonal relationships with patients and professionals across disciplines.
• Ability to develop broad concepts into practical applications.

Nice To Haves

• BSN preferred. Associate-degree hires must complete a BSN within five years; RNs with 20 or more years of experience may substitute an advanced certification for the BSN requirement.
• Three years of psychiatric experience preferred.
• Clinical Nurse Preceptor/Educator experience.
• Board certification in the assigned service line specialty preferred.

Responsibilities

• Organize, manage, and evaluate nursing orientation, competency, and continuing education programs, including documentation and regulatory compliance.
• Assess staff educational needs, conduct education programs, and validate staff competence according to unit-based standards of practice.
• Partner with Nursing Leadership to develop, implement, and evaluate Clinical Transition Programs for graduate and registered nurses.
• Provide ongoing consultation and support to graduate and registered nurses in assigned service line departments through the Nurse Residency Program.
• Review and revise orientation and competency documents and schedules as needed.
• Provide consultation and support to nursing staff on all shifts and round on assigned units.
• Assist Clinical Nurse Preceptors and Nurse Managers with learning-needs assessments and performance improvement plans to develop staff competence.
• Model clinical care and use clinical competency to promote high-quality patient care.
• Implement and evaluate clinical processes, protocols, and equipment.
• Provide initial and ongoing nursing staff education and support comprehensive unit-based orientation for new nursing and other behavioral health staff.
• Lead Clinical Nurse Preceptor Development Programs and develop behavioral health-specific charge nurse training.
• Use e-learning solutions for unit-based education and provide guidance on e-learning content development as requested.
• Support Clinical Nurses in developing, implementing, and evaluating unit-based education, quality projects, and professional development activities.
• Serve as a member and resource for assigned Nursing Councils, including the Unit-Based Council.
• Coordinate clinical experiences for affiliated nursing students in partnership with the Education Department Secretary and Unit Nurse Manager.
• Organize and facilitate the annual behavioral health skills fair and develop educational communications and resources for staff.
• Promote staff certification and pursue certification when criteria are met; promote and support Magnet initiatives.
• Learn and assist with CIT training; assist with the Epic EMR transition; and become the unit champion for Hema prompt and glucometer competencies.
• Facilitate review, revision, and development of evidence-based nursing policies and procedures.
• Partner with Nurse Managers to identify and initiate system changes that improve patient care, workflow, and productivity.
• Review clinical events involving nursing staff and provide education, support, or monitoring as needed.
• Ensure nursing peer review is conducted when indicated and reported through a centralized database.
• Partner with Nursing Leadership to support clinical compliance with Joint Commission, CMS/COP, NYSDOH, and DNV-GL requirements.
• Participate in ongoing quality improvement initiatives for assigned service line departments.
• Conduct unit audits, follow up with staff on missing documentation, and report off-unit audits at monthly Quality and IRC meetings.
• Investigate Justice Center and OMH imports in NIMRS and respond to requests and needs effectively and promptly.
• Understand and follow up on HBIP measures, complete patient characteristics survey data entry, and assist with DNV and OMH readiness tasks.

Benefits

• Tuition reimbursement for continuing education to advance a degree or specialization.
• Dedicated mentorship and formalized guidance programs.
• Structured clinical ladder advancement paths.
• Competitive sign-on incentives, subject to eligibility at the time of offer.
• Evening and overnight shift differentials.
• Cash payouts for achieving specialty clinical certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree