About The Position

The Ambulatory Education and Quality Nurse promotes clinical excellence across ambulatory settings, emphasizing clinical education, competency development, and staff skill advancement. The role leads and delivers patient and staff education programs, coordinates clinical training, validates competencies, and serves as a resource for evidence-based practice. It also supports regulatory compliance through environmental care monitoring and audits, and contributes to quality reporting and improvement initiatives. The nurse collaborates with providers to implement new programs with appropriate educational support and analyzes data to identify opportunities to improve clinical quality and workflows. The position works closely with Ambulatory Quality and Risk leadership to advance outcomes through educational strategies and quality-focused interventions.

Requirements

  • Bachelor of Science in Nursing (BSN) required.
  • Three years of nursing experience required.
  • BLS required.
  • RN licensure in the state of employment required.
  • Obtain required certifications for the position within the designated time frame, in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

  • Master of Science in Nursing (MSN) preferred.
  • One year of quality management experience preferred.
  • Certified Professional in Healthcare Quality (CPHQ) preferred.

Responsibilities

  • Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Deliver patient and staff education programs to support clinical excellence.
  • Coordinate comprehensive clinical training for nursing and medical assistant staff to ensure competency and regulatory compliance.
  • Perform competency validation and ongoing clinical skills assessments for nursing and medical assistant staff.
  • Serve as a clinical resource for evidence-based practice, guidelines, and standards of care in ambulatory settings.
  • Collaborate with providers to implement new programs by developing and delivering education and resources tailored to staff and patient needs.
  • Promote best practices, clinical skill acquisition, and continuous learning to support professional development.
  • Conduct environmental care (EOC) rounds to maintain safety, cleanliness, and quality standards.
  • Monitor compliance with infection prevention and control standards.
  • Review incident reports, safety events, and near-misses, assisting with follow-up and corrective actions.
  • Manage quality reporting for ambulatory services.
  • Ensure regulatory compliance across operational areas.
  • Assist in preparing for and maintaining readiness for regulatory and accreditation surveys.
  • Perform audits related to medication administration, medication reconciliation, temperature monitoring, HLD processes, and consent documentation.
  • Participate in data analysis and trending to identify opportunities for process improvement.
  • Perform other related duties as assigned.
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