Nurse Coordinator for Clinical Operations

Howard University

3d•$100,000 - $110,000

About The Position

Under the direction of the Director for Clinical Operations, the Clinical Operations Nurse Coordinator supports safe, efficient, standardized, and patient-centered clinical operations across Howard University's Faculty Practice Plan (FPP). The role coordinates clinical quality, safety, regulatory readiness, value-based care, incident reporting management, clinical workflow standardization, and staff competency across ambulatory practices. The Nurse Coordinator works collaboratively with Practice leadership, physicians, nursing, medical assistants, and organizational partners to implement and monitor clinical and operational priorities.

Requirements

Minimum five years of progressive nursing or healthcare experience, preferably in ambulatory or multispecialty operations.
Minimum one year of experience working in an Academic Health System.
Current Registered Nurse license in Washington, DC, or ability to obtain licensure within 90 days if currently licensed out of state.
Current Basic Life Support (BLS) certification.
Associate of Science in Nursing required.
Knowledge of quality improvement, value-based care, ambulatory clinical care delivery processes, and clinical education.
Knowledge of the Nursing Practice Act, The Joint Commission and other federal, state, and local regulatory requirements, patient safety, infection prevention, quality improvement, and clinical workflow.
Ability to analyze quality and clinical performance data, identify trends, and recommend appropriate interventions.
Strong communication, interpersonal, organizational, project management, problem-solving, and interdisciplinary collaboration skills.

Nice To Haves

Previous leadership, quality, clinical operations, or performance-improvement experience.
Current ACLS certification.
At least one specialty certification.
Master’s degree in nursing, healthcare administration, public health, business, or a related field.

Responsibilities

Partner with the Director of Clinical Operations to implement standardized clinical workflows across Faculty Practice locations.
Evaluate clinical processes and identify opportunities to improve efficiency, safety, quality, and patient experience.
Support implementation and monitoring of clinical policies, procedures, protocols, and standard work.
Provide clinical consultation and escalation support to Practice leadership and clinical teams.
Lead follow-through on identified clinical operational gaps.
Conduct routine clinical and Environment of Care rounds across ambulatory practices.
Monitor compliance with infection prevention, medication management, specimen handling, vaccine management, emergency preparedness, and other clinical standards.
Support ongoing regulatory and accreditation readiness, including development, implementation, education, delivery, and monitoring of clinical policies, procedures, protocols, and workflows.
Review clinical incidents, identify trends, perform audits, and coordinate corrective actions with appropriate leaders.
Partner with Quality, Infection Prevention, Risk Management, and other departments on ambulatory initiatives.
Identify quality, safety, or compliance concerns and escalate findings to the Director of Clinical Operations and appropriate leadership.
Lead, document, and track rapid response events occurring in the FPP and identify trends or opportunities for clinical improvement.
Coordinate Faculty Practice value-based care initiatives in partnership with clinical and operational leaders.
Monitor and audit patient records for care gaps, quality measures, and payer-specific opportunities.
Support workflows for patient outreach, preventive care, chronic disease management, and quality measure closure.
Track performance and provide routine updates on value-based care initiatives.
Monitor documentation standards and workflows that support practice quality initiative targets.
Support standardized onboarding, orientation, education, and competency validation for clinical support staff.
Monitor completion of required clinical training and applicable certifications and credentials for designated clinical staff, and escalate gaps to appropriate leadership.
Assist with development and maintenance of medical assistant and nursing clinical competencies.
Identify educational needs based on rounding, audits, incidents, performance trends, and workflow changes, and develop targeted education accordingly.
Serve as a clinical resource for Practice leadership, nurses, and medical assistants.
Participate in ambulatory performance improvement initiatives.
Collect and analyze operational and clinical performance data.
Develop action plans and monitor progress toward established goals.
Assist with implementation of new programs, services, workflows, and organizational initiatives.
Perform other duties consistent with the scope and responsibilities of the position as assigned.