Nurse Coordinator, Part Time

Southlake Health Community • Newmarket, ON

3d • Hybrid

About The Position

Reporting to the Clinical Manager, the Care Coordinator in collaboration with the patient, physician, caregiver and/or family and care-team members identify appropriate patients for bundled care pilot “Southlake@Home”. The care coordinator acts as the liaison between the home and community care providers and the Southlake hospital care team including physicians. In the event that a patient’s care needs change to an extent that Southlake@Home is not appropriate, the care coordinator identifies to the hospital care-team and physicians the patient will require a referral to CLHIN home and community care services.
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive. Regular and reliable attendance is an expected requirement of this position. We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.
Use of Artificial Intelligence (AI) We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.
Health & Safety Workplace Responsibilities It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.
Commitment to Diversity and Inclusion Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.
Anti-Oppression/Anti-Racism at Southlake Health Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.
Join the Southlake Health Community! Are you ready to build a meaningful career where you and your work truly make a difference? Join us at Southlake Health, where you’ll collaborate with compassionate, motivated professionals who are committed to caring for our communities every day. We’re proud to be recognized as one of Greater Toronto's Top Employers for 2026, one of Canada’s Most Admired Corporate Cultures for 2025, and one of the World’s Best Hospitals for seven years in a row – recognitions that reflect the strength of our people and our workplace culture. For over 100 years, Southlake Health has been dedicated to building healthy communities through innovative care. While many things have changed over the years, our unwavering pride in our people, place, and performance has stood the test of time. With a passionate family of 6,000 medical professionals, staff, volunteers, and students, we work together every day to deliver exceptional care close to home. We are here for everyone who walks through our doors, no matter where they are in their life journey. Our commitment extends beyond our walls, reaching every community we serve. Driven by our heartfelt dedication, we believe that everyone deserves the best care and the best experience. As we look to the future, our vision remains clear: to grow alongside our communities. This vision is anchored in our commitment to put people first—pushing boundaries and embracing the latest medical advancements while ensuring we meet individuals where they are in life. Every innovation, treatment technique, and interaction is centered on our desire to provide the leading-edge care that patients expect and deserve.

Requirements

• Degree in a regulated health profession (BScN) and relevant LHIN experience.
• Current registration with the appropriate regulating college
• Two years’ experience in care coordination, advocacy and discharge planning in a healthcare setting.
• Knowledge of community and government resources and relevant legislation.
• Excellent assessment, negotiation and problem-solving skills.
• Excellent interpersonal, communication, organization and time management skills.
• Excellent team player who is capable of working both independently and interdependently.
• Ability to build and maintain relationships with hospital staff and manage conflicting priorities.
• Must be able to practice in a culturally sensitive manner.
• Ability to work in a fast-paced, physically demanding hospital environment.
• Ability to wear protective masks as required.
• Accurate and efficient keyboarding skills and ability to use a mouse.
• Regular attendance at work is required
• Demonstrated excellence in communication, both written and verbal
• Demonstrated problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills

Nice To Haves

• Bilingualism (English/French) is considered an asset.
• Knowledge of Quality Improvement methodologies such as PDSA cycles is an asset.
• Prior knowledge and experience working on the implementation of new care/clinical pathways and or Best Practice Guidelines is an asset.

Responsibilities

• Identify appropriate patients for bundled care pilot “Southlake@Home”.
• Act as the liaison between the home and community care providers and the Southlake hospital care team including physicians.
• Identify to the hospital care-team and physicians when a patient requires a referral to CLHIN home and community care services.
• Liaise with the community providers on a daily basis and participate in joint problem solving.
• Provide case management to ensure the provider interventions are meeting the patient’s goals.
• Refer to CLHIN home care in matters related to Long term care applications where required.
• Facilitate the transitions to CLHIN home and community care program as required.
• Data collection may be required.
• Provide information on community resources and facilitate referrals to Community Support Services.

Benefits

• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level