Nurse Coordinator - Ambulatory Colon and Rectal Surgery (Full Time)

Beth Israel Lahey Health•Needham, AL

20h•$39 - $101

About The Position

The Ambulatory Colorectal Surgery Nurse Coordinator is an independent role coordinating care for colon and rectal surgical patients in the community setting, working closely with clinics in Needham, Milton, and Quincy. The role coordinates evaluation, assessment, scheduling, consultation, and treatment to provide a seamless progression of care that meets patient needs. The coordinator also serves as a liaison to the clinical manager regarding staffing, education, and overall clinic needs. The position is full time, 40 hours per week, on day shifts. The BIDMC Nursing Mission is to build on a legacy of nursing excellence through compassionate care, advancing nursing practice and science, and advocating for the health of patients, families, and communities.

Requirements

Associate's degree required; bachelor's degree in Nursing preferred.
Registered Nurse license required.
American Heart Association Basic Life Support certificate required.
3–5 years of related work experience required.
Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.
Ability to make decisions guided by precedents, policies, and objectives, including recommendations affecting a department or functional area.
Ability to solve highly varied and complex problems using staff input, creative approaches, and Lean diagnostic techniques.
Ability to set goals and determine how to achieve results with some guidelines and broad manager or director guidance.
Ability to communicate moderately complex information in English in varied written formats.
Ability to understand and communicate complex verbal information in English to staff, patients, families, and external customers.
In-depth knowledge of relevant concepts, practices, and policies, including their application in complex situations.
Ability to lead small projects or work groups collaboratively and respectfully and improve workflows.
Ability to provide high-level customer service and staff training, and resolve service issues respectfully and promptly.
Competence to provide patient care to neonatal, youth, young adult, middle-age, and elderly age groups.
Able to perform medium physical work, exerting up to 50 pounds of force occasionally and/or up to 20 pounds frequently, and to stand and/or move for most of the shift.
Must be vaccinated against influenza as a condition of employment.

Nice To Haves

Bachelor's degree in Nursing.
Prior experience in a specialty service.

Responsibilities

Collaborate with physicians and other health care providers to coordinate patient care from referral or consultation through discharge and follow-up.
Assist with the pre-authorization process.
Receive consults and patient information, serving as a contact and facilitator.
Coordinate patient scheduling, including consultations, diagnostic procedures, and treatment procedures.
Gather information for patient histories and physicals; perform and document patient evaluations and assessments.
Assist in ordering laboratory tests, x-rays, and diagnostic procedures.
Collaborate with surgeons and physicians to educate patients and families about medical care.
Assist in developing patient and family educational materials.
Participate in patient rounds and case conferences.
Maintain and update clinical knowledge and skills through consultation, formal and informal education, and literature review for self and the clinical team.
Provide leadership for process improvement related to patient care.
Make and answer patient phone calls before and after treatment or procedures, and communicate with referring providers and outside facilities.
Liaise with the clinical manager to address staffing, education, and overall clinic needs across community clinics.