Nurse Coordinator / Staff RN - Urology - Queens Medical Group - Flushing Location
About The Position
As a Registered Nurse, you will play a key role in delivering exceptional patient care while supporting a team of urology providers. From performing in-office procedures to educating patients and managing clinical staff, you will help ensure every patient receives timely, high-quality patient-centered care. The Registered Nurse in this position will enhance clinical and patient experience by focusing on outbound post-discharge calls and inbound post-op clinical triage. The nurse assesses surgical recovery, identifies red-flag symptoms, and coordinates with urology providers. It bridges the gap between the surgical floor/hospital setting and the patient's home, ensuring optimal recovery.
Requirements
- Bachelor’s degree in nursing (BSN)
- New York State RN License
- BCLS Certification (American Heart Association)
- Strong organizational and communication skills
- Ability to work independently and as part of a multidisciplinary team
- All roles require on-site presence
- Employees should live within a commutable distance to NYP
Nice To Haves
- Prior urology experience
Responsibilities
- Post-Operative Telephone Follow-Up: Call patients within 24–72 hours post-discharge to check on their recovery progress.
- Symptom Triage: Assess specific urological recovery metrics, such as pain levels, catheter patency (checking for blockages or leaks), bleeding/drainage, voiding patterns, and medication side effects.
- Discharge Reinforcement: Review post-operative instructions with the patient and family, including wound care, activity restrictions, and medication schedules.
- Clinical Escalation: Use nursing judgment and established protocols to determine the urgency of reported symptoms. Route urgent concerns to the urologist, schedule immediate clinic visits, or direct the patient to the Emergency Room if needed.
- Documentation: Accurately and thoroughly document all patient interactions, assessments, and advice given into the Electronic Medical Record (EMR) system.
- Patient Education: Provide support on managing urinary catheters, stents, and pelvic floor exercises as directed by the physician.
- Performs procedures and provide direct nursing care and patient education for pre- and post-operative urology patients.
- Assist with medical documentation, including forms, medication appeals, and supply orders.
- Oversee Medical Assistants and LPNs; coordinate provider schedules and patient follow-up to ensure continuity of care.
Benefits
- Competitive base pay
- Recognition for experience, education, and licensure
- Amazing benefits
- Countless opportunities for personal and professional growth
- Dynamic environment that embraces every person
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
